Hi, I’m
Chris Burt
Clermont,FL
Summary
My biggest achievement has been becoming a father, it has been my saving grace my guiding light and my highest honor. My 2ndary achievement have been serving during the military during 9/11.
I am a Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
years of professional experience
1
Certification
Work History
Network Engineering Technologies
Network Technician
11.2021 - Current
Job overview
- Install security cameras
- Install pos systems
- Install entertainment systems, audio surround sound, cisco meeting systems
- Running coax/bnc, ethernet cables
- Terminate lines and add connectors
- Setup endpoints devices / switches / gateways
- Install cradle points and gen tech
Cisco
NOC Engineer
04.2022 - 04.2024
Job overview
- Ticketing / Scrum (Cms, jira.), Snow, virtual systems, vyoptta ticketing
- Contacting end point companies
- Troubleshooting route/switching
- Checking sip registration/voip settings
Comcast
IT Technician
08.2021 - 06.2022
Job overview
- Remote troubleshooting
- Data Entry / report writing
- Networking Troubleshooting (Comptia Network +)
- System updates / patches
- Ticket handling (jenkins, backlogs, jira, zen tickets)
Spectrum
Lead Support (Supv Asst) / Internet / Phone Specialist
01.2017 - 06.2020
Job overview
- SME / Peer to Peer mentoring/Training
- Customer Service / Problem Solving / Escalation Resolution
- Data Entry with programs (Icoms / CRM / Omse / Gateway)
- Troubleshooting signal issue with (Nryoc / Rio / Unified)
Education
University of Central FloridaOrlando, FL
Bachelor of Science from Computer And Information Systems Security
New HorizonsRemote
Certificate from Comptia Networking
10.2025
Palm Beach State CollegeWest Palm Beach, FL
Associate in Science (AS) from Criminal law
09.2010
Skills
- Help Desk (7 years)
- Workforce Management (4 years)
- SharePoint (3 years)
- CRM Software (3 years)
- Dispatch (4 years)
- Troubleshooting (7 years)
- Desktop support
- Supervisor (2 years)
- VPN (3 years)
- Computer Networking (7 years)
- LAN (3 years)
- VoIP (3 years)
- Leadership Experience (3 years)
- Electrical wiring
- Leadership
- Training & development (3 years)
- TCP/IP (2 years)
- IP networking
- Conflict management (3 years)
- Technical Support (7 years)
- Network Administration
- Management (3 years)
- Ethernet (5 years)
- Python (1 year)
- Technology Management (3 years)
- Linux (Less than 1 year)
- Google Docs (3 years)
- DHCP (5 years)
- Nryoc (3 years)
- IT support
- Routing protocols
- Fiber Optics (1 year)
- Microsoft Office (10 years)
- Telecommunication
- Cabling (3 years)
- ICOMs (3 years)
- Schematics
- Problem management
Certification
- CPR Certification
- Scissor Lift Certification June 2023 to June 2025
- CompTIA Network+ June 2021 to June 2023
Languages
English - Expert
Awards
- Employee of the month January 2020
- Life saving Award 2010
Military Service
- Branch: Army
- Rank: E4
- September 1999 to September 2002
- Rifleman / Artillery
- Basic Medical / First responder
Timeline
NOC Engineer
Cisco
04.2022 - 04.2024
Network Technician
Network Engineering Technologies
11.2021 - Current
IT Technician
Comcast
08.2021 - 06.2022
Lead Support (Supv Asst) / Internet / Phone Specialist
Spectrum
01.2017 - 06.2020
New Horizons
Certificate from Comptia Networking
Palm Beach State College
Associate in Science (AS) from Criminal law
University of Central Florida
Bachelor of Science from Computer And Information Systems Security