Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Open To Work

Chris Chalfant

Lansing

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

ServerRegistrarElderly CaregiverPatient Care TechnicianMedical Office Assistant

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Lansing, MI
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time off401k matchPaid sick leave4-day work week

Summary

Hardworking individual with extensive experience in patient care settings. Excellent communication skills. Strong desire to help care for the elderly. Compassionate, loyal, and caring. Strive for positive attitudes, and strong teamwork.

Overview

39
39
years of professional experience

Work History

Server

Family Tree Cafe
DeWitt
02.2022 - Current
  • Provided excellent customer service in fast-paced dining environment.

Registrar

McLaren Hospital
Lansing
03.2018 - 01.2022
  • Managed patient admissions and discharge processes efficiently.
  • Coordinated with medical staff to ensure timely information exchange.
  • Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Trained new staff on registration procedures and software usage.

Elderly Caregiver

Ganton Retirement Home/Legacy Assisted Living
Jackson
03.2016 - 01.2018
  • Assisted residents with daily living activities and personal hygiene routines.
  • Supported recreational activities to enhance resident social engagement and enjoyment.
  • Provided companionship and emotional support to improve residents' quality of life.
  • Developed strong relationships with clients based on trust and respect.
  • Responded quickly in emergency situations in a calm manner.
  • Improved patient outlook and daily living through compassionate care.

Patient Care Technician

University of Michigan
Ann Arbor
06.1996 - 01.2016
  • Assisted patients with daily living activities and personal care.
  • Documented patient information accurately in electronic health records.
  • Collaborated with healthcare team to ensure quality patient care.
  • Provided emotional support to patients and families during treatment.
  • Adhered to infection control protocols and safety regulations consistently.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Assisted with patient admissions, discharges and transfers.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Administered prescribed medications under the supervision of a Registered Nurse.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

Medical Office Assistant

University of Michigan
Ann Arbor
06.1996 - 01.2016
  • Managed patient scheduling and appointment reminders for efficient office operations.
  • Assisted with insurance verification and billing inquiries to support financial operations.
  • Coordinated communication between patients, physicians, and healthcare staff for seamless care.
  • Performed front desk duties including greeting patients and answering phone calls professionally.
  • Trained new staff on office procedures and software systems to ensure operational consistency.
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Greeted patients and visitors in a professional and friendly manner.
  • Followed HIPAA guidelines to ensure confidentiality of patient information.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Verified insurance coverage for each patient visit.
  • Prepared patient charts prior to each appointment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
  • Assisted physicians during examinations by providing instruments and supplies as needed.
  • Provided education to patients about their medications or treatments.

Server

Finley's American Grill
Lansing
03.1987 - 04.1996
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted with menu recommendations and answered customer inquiries.
  • Processed orders accurately and efficiently using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Resolved customer complaints to ensure a positive dining experience.
  • Handled cash transactions and balanced cash register at end of shifts.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Delivered food orders promptly and courteously.

Education

Associate of Applied Science - Occupational Studies

Independence University, Salt Lake City, UT
03-2018
  • occupational studies

Associate of Science - Nursing

Lansing Community College, Lansing, MI
03-1996
  • Medical Assistant Program

Skills

MEDICAL:

  • Specimen labeling
  • Indirect patient care
  • Appointment scheduling
  • Medical record management
  • Electronic health records
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Professional appearance
  • Vital signs monitoring
  • Medication administration
  • Medical office administration
  • Patient triage
  • Electrodes placement
  • Procedure assistance
  • Venipuncture and phlebotomy
  • Emergency response preparedness
  • Immunization administration
  • Prioritizing stat orders
  • Clinical documentation
  • Post mortem care
  • catheterization
  • IV training

CUSTOMER SERVICE:

Exceptional people and professional skills

Thrive on positive attitudes

Dependable

Excellent attendance

Team member support

Task prioritization

Strong work ethic

Sales expertise

Food safety

Performance improvement

Guest engagement

Multitasking and organization

POS systems

Attention to detail

Time management skills

Written and verbal communication

COMPUTER SKILLS:

WORD

EXCEL

OUTLOOK

SPREEDSHEETS

References

References available upon request.

Timeline

Server - Family Tree Cafe
02.2022 - Current
Registrar - McLaren Hospital
03.2018 - 01.2022
Elderly Caregiver - Ganton Retirement Home/Legacy Assisted Living
03.2016 - 01.2018
Patient Care Technician - University of Michigan
06.1996 - 01.2016
Medical Office Assistant - University of Michigan
06.1996 - 01.2016
Server - Finley's American Grill
03.1987 - 04.1996
Independence University - Associate of Applied Science, Occupational Studies
Lansing Community College - Associate of Science, Nursing
Chris Chalfant