Summary
Overview
Work History
Education
Skills
A Little about me Personally
Timeline
Generic

Lily Nettles

Wellston

Summary

Dynamic and detail-oriented professional with extensive experience in customer service, notably at Dakotas. Proven ability to enhance guest experiences through effective communication and problem-solving skills. Proficient in phlebotomy techniques and health safety compliance, ensuring high standards in patient care and operational efficiency. Committed to fostering teamwork and maintaining cleanliness standards.

Overview

3
3
years of professional experience

Work History

Server

Dakotas
Jackson
06.2023 - 06.2024
  • Ensured prompt and courteous service to each guest for enhanced dining experience.
  • Collaborated with restaurant staff to maintain efficient operations and high standards.
  • Monitored dining area cleanliness and proper setup at all times.
  • Accurately recorded orders using cash register and point-of-sale system.
  • Trained new employees on procedures and plating techniques to ensure consistency.
  • Responded professionally to guest inquiries and complaints, resolving issues swiftly.
  • Promoted menu items effectively to maximize sales opportunities during service.
  • Maintained compliance with health safety guidelines throughout food preparation and service.

Crew Member

Wendy's
Wellston
06.2021 - 02.2023
  • Processed takeout orders swiftly to ensure timely meal delivery.
  • Assisted management with inventory counts of food products and beverages.
  • Educated customers on menu items, ingredients, and nutritional values.
  • Monitored food quality to maintain company standards for presentation and temperature.
  • Prepared beverages according to company standards while adhering to food safety guidelines.
  • Resolved customer complaints professionally to uphold service excellence.
  • Maintained organized storage areas for efficient operations and stock management.
  • Completed opening and closing tasks, ensuring cleanliness and restocking supplies.

Sales Associate

Goodwill
Jackson
01.2022 - 05.2022
  • Delivered exceptional customer service by engaging customers and assessing their needs.
  • Processed credit card transactions promptly and securely, ensuring customer satisfaction.
  • Executed cashier duties, including accepting payments and issuing receipts accurately.
  • Managed returns, exchanges, and refunds in compliance with company policies.
  • Tracked sales performance metrics to identify market trends and improve strategies.
  • Conducted regular inventories to monitor stock levels and restocked shelves accordingly.
  • Developed promotional strategies that increased sales volume through effective merchandising.
  • Maintained store cleanliness and organization to enhance customer experience.

Server

Happenings Bistro
Wellston
08.2021 - 01.2022
  • Ensured courteous and efficient service to all guests at all times.
  • Collaborated with staff to streamline restaurant operations and enhance guest experience.
  • Monitored dining area for cleanliness and proper setup throughout shifts.
  • Delivered food orders promptly while addressing guest inquiries and complaints professionally.
  • Followed health safety guidelines in food preparation and service practices.
  • Maintained knowledge of menu items, specials, and promotions to inform customers.
  • Accurately processed transactions using POS terminals and managed cash payments.
  • Prepared tables with clean settings and restocked supplies during slower periods.

Education

Certification - Phlebotomy

Pickaway Ross Career Technological Center
Chillicothe, OH
07-2035

High School Diploma -

Wellston High School
Wellston, OH
05-2022

Skills

  • Phlebotomy techniques
  • Medical terminology
  • Patient care and support
  • Customer service
  • Team collaboration
  • Time management
  • Attention to detail
  • Effective communication
  • Professional appearance
  • Task prioritization
  • Cleanliness standards
  • Venipuncture skills
  • Health safety compliance
  • Problem solving
  • Specimen handling and collection
  • Quality assurance and control
  • Capillary puncture techniques
  • Blood collection methods
  • Patient preparation and assessment
  • Specimen labeling procedures
  • Medical records management
  • Infection control practices
  • Health and safety compliance
  • Data entry and recording
  • Personal protective equipment usage
  • Process improvement initiatives

A Little about me Personally

  • I am full time mother and love spending time with my children.
  • I am family oriented and very close with my family.
  • I hold my friendships very close to me.
  • I am a very strong willed and determined person.
  • I am very driven by topics i feel strongly about.

Timeline

Server

Dakotas
06.2023 - 06.2024

Sales Associate

Goodwill
01.2022 - 05.2022

Server

Happenings Bistro
08.2021 - 01.2022

Crew Member

Wendy's
06.2021 - 02.2023

Certification - Phlebotomy

Pickaway Ross Career Technological Center

High School Diploma -

Wellston High School

Similar Profiles

CREATE PROFILE