Chris CHARBONNET

Dynamic Vice President of Operations with a proven track record at Coury Hospitality, driving financial performance, and enhancing guest satisfaction. Expert in strategic forecasting and team development, successfully elevating brand compliance and operational consistency across diverse hotel portfolios. Committed to delivering exceptional results and fostering a culture of excellence.

• GM of the Year, 2006
• President's Award, 2003-2006

• Regional Vice President of Operations, Coury Hospitality, 01/01/24, Present, Oversee Full Service Lifestyle Autograph, Tributes, Tapestry, AC Hotels along with Full Service Marriott and DoubleTree Hotels., Lead multi-brand portfolio with full accountability for financial performance, culture alignment, and guest experience., Strengthen brand compliance, operational consistency, and owner confidence across lifestyle-driven assets., Drive strategic forecasting, labor optimization, and margin improvements.
• Regional Vice President of Operations, Schulte Hospitality Group, 01/01/23, 12/31/24, Lead Full, Select and Extended Stay Hotels, Marriott, Hilton & IHG Branded Hotels., Responsible for Budgeting, Forecasting, Exceeding Budgets, Winning the Star, Driving GOP Results., Managing hotels through forecasting tools like Profit Sword, Hotel Effectiveness to drive greater profitability., Raised Guest Satisfaction Service Scores, Improved BSA / QA Inspections.
• Regional Vice President of Operations, MCR Hotels, 01/01/22, 12/31/23, Lead a portfolio of Marriott and Hilton Hotels for one of the nation's largest owner-operators., Delivered performance turnarounds - moving four properties out of the brand Red Zones., Accelerated team development, retention, and performance engagement.
• Senior Vice President of Operations, Prism Hotels and Resorts, 01/01/14, 12/31/22, Lead a portfolio of 20+ Hotels with oversight of operations, sales alignment, and financial results., Opened multiple New-Build Marriott & Hilton assets and Led PIP execution, brand relationships, and BSA / QA Improvements., Primary liaison to asset managers - delivering GOP results, Winning the STR, strategizing action plans to enhance the hotels performance.

• Revenue Growth & GOP Optimization
• Portfolio & Multi-Property Leadership
• P&L Ownership & Financial Strategy
• Team Culture & Leadership Development
• Brand Standards & Quality Assurance
• Asset Management & Owner Relations
• Renovations, PIP's & New Builds Openings