Chris Cottone
Manahawkin
Summary
To utilize my technical, and management experience to obtain a position in the motion picture industry.
Overview
21
21
years of professional experience
Work History
Director of Operations
Arri Rental
New York
09.2020 - Current
- Oversaw daily operations across four US locations, ensuring regulatory compliance and operational efficiency.
- Developed operational strategies that maximized efficiency and reduced costs.
- Collaborated with management to align operational goals with overall business strategy.
- Provided leadership to subordinate managers, fostering optimal performance across departments.
- Monitored inventory levels to ensure continuous stock availability.
- Evaluated vendor performance to strengthen supply chain relationships and optimize expenses.
- Trained staff on equipment handling and customer service best practices.
- Resolved customer service issues promptly, maintaining high satisfaction levels.
Service Manager
Arri Rental
Secaucus
04.2018 - 09.2021
- Managed service team to ensure timely equipment maintenance and repairs.
- Monitored rental equipment inventory levels to ensure consistent stock availability.
- Collaborated with clients to address service inquiries and promptly resolve issues.
- Developed strong relationships with customers, vendors, and suppliers to enhance collaboration.
- Created standard operating procedures for all service functions to streamline operations.
- Prioritized and delegated daily tasks to meet project goals effectively.
- Conducted regular team meetings to discuss customer feedback and operational objectives.
- Motivated employees, supporting retention efforts through engagement initiatives.
Alexa 65 Tech Support
Arri Rental Inc.
Secaucus
12.2014 - 04.2018
- Certified Level One Alexa Service Technician with extensive knowledge of digital equipment.
- Managed repairs and maintenance of Alexa camera line and wireless accessories, ensuring high operational standards.
- Troubleshot and repaired all camera aspects, including sensor maintenance and calibration.
- Collaborated with clients to resolve camera and workflow-related issues on set and remotely.
- Assisted in beta testing for new software releases to ensure optimal performance.
- Conducted demonstrations and workshops on digital equipment, enhancing client understanding and usage efficiency.
- Provided feedback on digital imaging workflows during R&D projects, influencing product development and improvements.
- Maintained parts inventory, expedited repairs, and developed internal repair resources.
Digital Technician
Arri Rental Inc.
Secaucus
01.2011 - 12.2014
Rental Manager
Videosmith Inc.
Philadelphia
01.2005 - 01.2011
- Oversee day to day operations of rental department
- Manage accounts, invoicing and insurance for multiple clients on a daily basis
- Oversaw daily activities of rental technicians and interns to ensure efficient operations.
- Maintain high level of quality control on rental equipment packages, perform maintenance and repairs on rental inventory
- Work closely with clients to maintain a high level of service regarding equipment, budget and logistics
- Designed and customized equipment packages aligned with client needs and budgets to optimize client satisfaction.
- Provide in depth technical assistance to clients on equipment and workflows
- Provide extensive on set support for clients using emerging workflows and camera systems
- Secure and schedule freelance crews as well as manage all related invoicing
- Coordinated daily workflow among team members to enhance operational efficiency.
- Established partnerships with local and national production companies and rental houses to enhance collaborative opportunities.
Education
Associates Degree - Video Production
Art Institute of Philadelphia
Philadelphia, PA01-2003
Skills
- Client vision execution
- Operational management
- Workflow development
- Equipment training
- Camera systems expertise
- Post production software
- Technical support for clients
- Technical issue explanation
- Literate in PC and Mac platforms
- Multitasking
- Working within tight time frames
- Deadline management
- Attention to detail
- Communication
- Equipment preparation and testing
Hobbies and Interests
- Saltwater Fishing
- Outdoor activities
- Travel
- Architecture
Attributes
- Organized
- Hardworking
- Resourceful
- Easy to work with
Timeline
Director of Operations
Arri Rental
09.2020 - Current
Service Manager
Arri Rental
04.2018 - 09.2021
Alexa 65 Tech Support
Arri Rental Inc.
12.2014 - 04.2018
Digital Technician
Arri Rental Inc.
01.2011 - 12.2014
Rental Manager
Videosmith Inc.
01.2005 - 01.2011
Associates Degree - Video Production
Art Institute of Philadelphia