Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Branch Manager
Platinum Pest Control
07.2022 - 09.2023
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Hired all new employees
ODAFF termite inspections
Sales
Service Manager
Midwest Pest Control
02.2012 - 07.2022
Resolved customer complaints in professional and timely manner.
Hired, trained and supervised team of service staff members to meet business goals.
Developed and maintained positive relationships with customers to build rapport and trust.
Monitored service staff performance and provided feedback for improvement.