Chris Garmon
100X Equine
Aubrey,TX
1
Certification
10
years of professional experience
Detail-oriented individual with a robust background in event planning and team development. Proven track record in managing logistics and fostering positive client relations, contributing to successful event execution and enhanced customer experiences.
Work History
Customer Service Representative
8 Months- Resolved customer complaints by providing timely solutions and maintaining satisfaction levels.
- Assisted customers with inquiries and product selection, ensuring a positive shopping experience.
- Processed customer orders accurately and efficiently using point-of-sale systems.
- Collaborated with team members to improve service delivery and streamline operations.
- Documented customer interactions in CRM systems for future reference and analysis.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Front Office Assistant
1 Year 11 Months- Managed and maintained all Standard Agreements and Fairtime payments
- Handled multi-line phone systems, directing calls and providing exceptional customer service to patrons.
- Maintained accurate records of visitor inquiries, enhancing information retrieval and response efficiency.
- Coordinated daily office operations to ensure smooth workflow and efficient service delivery.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Deputy Manager
2 Years 2 Months- Developed budgets and managed financial resources to ensure cost-effective event operations while maximizing revenue.
- Implemented strategic marketing initiatives to increase community engagement and attendance at events throughout the year.
- Collaborated with diverse teams to enhance visitor experiences through improved logistics and vendor management.
- Oversaw event planning and execution for annual county fair, ensuring operational success and attendee satisfaction.
- Mentored staff members, fostering professional development and enhancing team performance during high-pressure events.
- Established partnerships with local businesses to expand sponsorship opportunities and strengthen community relations.
- Managed budgets and allocated resources effectively to support educational initiatives and maintain fiscal responsibility.
- Supervised entries and managed Fairtime staff and judges to ensure operational efficiency.
- Managed the Junior Livestock Auction buyers registration, payments as well as volunteers
- Coordinated and executed Fairtime sponsorship agreements, ensuring alignment with organizational goals.
Deputy Manager
4 Years 6 Months- Supervised accounting, maintenance and livestock departments, focusing on compliance and resource management.
- Collaborated with department supervisors to uphold compliance with deadlines and regulations.
- Ensured that Junior Livestock Auction buyer payments were received in a timely manner and exhibitors were paid correctly.
- Engaged with board of directors to facilitate decision-making and governance processes.
- Ensured comprehensive record-keeping of board of director agendas and minutes for website publication
- Collaborated with marketing department to oversee publication of entry guides in both online and print formats.
- Assisted CEO in financial planning and budget allocation for the annual Kern County Fair.
Skills
Customer service
Client relations
Administrative support
Microsoft Excel
ShoWorks
Critical thinking
Team development
Certification
- California Leadership Farm Bureau, Class of 2013
- Institute of Fair Management Graduate, 2018
Timeline
Customer Service Representative
100X Equine
02.2026 - CurrentRead More
Front Office Assistant
Ventura County Fairgrounds
02.2024 - 01.2026Read More
Deputy Manager
Monterey County Fair
11.2021 - 01.2024Read More
Deputy Manager
Kern County Fair
05.2016 - 11.2020Read More