Chris Goldstein
Jacksonville,FL
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable and successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server Shift Lead
Rock N' Roll Sushi
01.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Created ads for Instagram, created new drink menus and posters for the restaurant.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Woodworker
Old Goat Custom Woods
02.2018 - 12.2022
- Enhanced product quality by maintaining proper calibration of woodworking tools and equipment.
- Increased production efficiency by implementing effective time management strategies and prioritizing tasks.
- Collaborated with team members for the successful completion of custom furniture projects on schedule.
- Reduced material waste by optimizing cutting techniques and resource allocation.
- Maintained a safe work environment by adhering to safety guidelines and conducting regular equipment maintenance checks.
- Contributed to customer satisfaction by delivering high-quality, handcrafted products tailored to their needs.
- Streamlined assembly processes for improved productivity in large-scale woodworking projects.
- Expanded product offerings, developing innovative designs that catered to various customer preferences.
- Assisted clients with project planning, providing expert advice on wood selection, finishes, and design elements.
- Improved workflow efficiency through the implementation of standardized operating procedures and best practices in woodworking techniques.
- Mentored junior woodworkers, fostering a collaborative learning environment that supported skill development and career growth.
- Maximized the usage of available space within the workshop, designing storage solutions for tools and materials effectively organized according to frequency of use and job requirements.
- Evaluated client feedback regularly implementing changes as needed to ensure continuous improvement in product quality and customer satisfaction.
Education
Bachelor of Science - Pre-Medicine
University of Florida
Gainesville05.2026
Skills
- Table Bussing
- Food Running
- Food Delivery
- Table Setting
- Guest Engagement
- Safe Food Handling
- Daily Specials Memorization
- Performance Improvement
- Relationship Management
- Hospitality Service Expertise
- Point of Sale Operation
- Order Accuracy
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server Shift Lead
Rock N' Roll Sushi
01.2023 - Current
Woodworker
Old Goat Custom Woods
02.2018 - 12.2022
Bachelor of Science - Pre-Medicine
University of Florida