Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Chris Harmony

Customer Service
Santa Barbara,CA
Chris Harmony

Summary

Trustworthy, reliable, organized, and dedicated Customer Service Representative with 25-plus years of experience serving customers and operating registers. Extremely talented at correctly and efficiently taking order information, solving problems, public speaking, and serving customers quickly. Cheerful and positive when assisting customers with requests and meeting their special needs.


Proficient with most PC programs, Microsoft Word, Excel, and the Internet. Available for full and part-time shifts.


Overview

23
years of professional experience
5
years of post-secondary education

Work History

Walt Disney Concert Hall/Hollywood Bowl Box Office
Los Angeles, CA

Ticket Sales Representative/Box Office Cashier/Customer Service
09.2008 - Current

Job overview

  • Assisting Disney Hall/Hollywood Bowl Patrons with ticket sales, exchanges and issues
  • Provide information and problem solving for Disney Hall/Hollywood Bowl patrons
  • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Print tickets, checking accuracy of date, time and seat number
  • Greet over 50 customers per day and determine the best approach to provide optimal service.

The Los Angeles Philharmonic
Hollywood, CA

Ticker Sales/Customer Service Representative
06.2002 - 08.2008

Job overview

  • Ticket sales, information and problem solving for philharmonic patrons
  • Provided primary customer support to internal and external customers
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving their concerns
  • Answered constant flow of customer calls with minimal wait times.

Roxbury Films
Hollywood, CA

Production Assistant
11.2000 - 01.2001

Job overview

  • Assisted the cast and crew on the set of the film "The Mesmerist"
  • Moved film equipment
  • Provided transportation to cast and crew.

Education

Salem State University, Emerson College
Salem, Boston, MA

Bachelor of General Studies from theater/film
01.1993 - 05.1998

University Overview

Internship as a Production Assistant for major feature film, "The Crucible" a) Assisted the cast and crew on the set of the film. b) Transported film equipment and film stock. c) Provided transportation to cast and crew. Independent film courses, part of my program

Skills

    Customer Service

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Software

PC

Mac

Timeline

Ticket Sales Representative/Box Office Cashier/Customer Service
Walt Disney Concert Hall/Hollywood Bowl Box Office
09.2008 - Current
Ticker Sales/Customer Service Representative
The Los Angeles Philharmonic
06.2002 - 08.2008
Production Assistant
Roxbury Films
11.2000 - 01.2001
Salem State University, Emerson College
Bachelor of General Studies from theater/film
01.1993 - 05.1998
Chris HarmonyCustomer Service