Microsoft Office 365
CHRIS HEDRICK
Account Manager
Atlanta,Georgia
Summary
Goal-oriented manager with distinguished experience in the beverage industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. A relationship building machine driving to improve customer satisfaction.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Field Sales Manager
LAGUNITAS BREWING COMPANY
3 2023 - 01.2024
- Managed accounts to retain existing relationships and grow share of business.
- Communicated product quality and market comparisons by creating sales presentations.
- Organized promotional events and interacted with community to increase sales volume.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Facilitated business by implementing practical networking techniques.
General Manager of Operations
ORPHEUS BREWING
04.2022 - 10.2022
- Managed day-to-day operations of taproom, marketing and events.
- Directed initiatives to improve work environment, company culture and overall business strategy.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Account Manager
ORPHEUS BREWING
10.2021 - 3 2022
- Managed accounts across four major Georgia markets.
- Maintained open communication with partner distributor account managers, remained conscious of their needs.
- Educated clients on new products or services to increase customer engagement with brand.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Account Manager
MODERN HOPS
06.2018 - 07.2019
- Identified key entry points for multiple brands to enhance market penetration and maximize returns.
- Managed book of business to maintain positive relationships with on- and off-premise accounts
- Capitalized on emerging trends to reap benefits during growth stages.
- Developed innovative and creative sales pitches to expand prospect understanding of company.
Bar Manager
MOONDOG GROWLERS
11.2017 - 11.2021
- Improved customer satisfaction by resolving issues quickly and accurately.
- Organize special events and promotions
- Determined business needs by acquiring client feedback.
Education
Bachelor of Arts - Theatre
Florida State University
Tallahassee, FL 06.2003 - 04.2007
Skills
- Procurement and sales
Customer relations specialist
Unsurpassed work ethic
New business generation
Territory Management
Sales Presentations
Account Management
Strategic Planning
Brand Marketing
Software
Adobe Creative Cloud
VIP Karma
Encompass
Power BI
Ekos
Timeline
General Manager of Operations
ORPHEUS BREWING
04.2022 - 10.2022
Account Manager
ORPHEUS BREWING
10.2021 - 3 2022
Account Manager
MODERN HOPS
06.2018 - 07.2019
Bar Manager
MOONDOG GROWLERS
11.2017 - 11.2021
Bachelor of Arts - Theatre
Florida State University
06.2003 - 04.2007
Field Sales Manager
LAGUNITAS BREWING COMPANY
3 2023 - 01.2024
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