Chris Horowicz
Shepherdstown,WV
Summary
Accomplished, enterprising senior manager well-versed in overseeing business operations and growth, implementing strategic vision and driving key performance indicators to achieve budgeted goals. Demonstrated strategic and creative leader, with a central focus on developing and maintaining a positive team culture. Dedicated to promoting, engaging and empowering a solution-orientated team.
Overview
17
17
years of professional experience
Work History
Senior Director of Sports Medicine
Pivot Health Solutions
Towson, MD
08.2018 - Current
- Lead development of business operation processes, policies, and financial tracking.
- Institute formal operating procedures and enforce adherence to policies and regulations that impact and increase overall financial performance.
- Execute business plans and developed non traditional revenue streams.
- Foster work culture of collaboration and inclusion to increase morale and reduce turnover.
- Drive startegic improvements for enhancing operational and organizational efficiencies.
- Provided staff support in attaining organizational goals.
- Negotiate new annual contracts and service agreements with affiliates to increase revenue and achieve growth.
- Build and maintained relationships with new and existing affiliates while providing high level of expertise.
Regional President
Pivot Health Solutions
Towson , MD
01.2016 - 08.2018
- Achieved growth targets by increasing visits and new patients year over year.
- Maintained and grew group reputation with quality control involving the standardization of training and placement of appropriate management team.
- Represented organization at group gatherings and special events.
- Led executive meetings and conference calls to discuss and promote agenda items.
- Hired and managed employees to maximize productivity while ensuring staff was trained in best practices and protocols.
- Oversaw team managers and 50+ Clinical Directors focused on achieving growth.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Led operational team in creation, roll out and management of new product lines
- Helped to developed comprehensive performance reports using Google Docs to strategize resource allocation and establish performance metrics for clinics and area.
Area Manager
Pivot Health Solutions
Towson, MD
08.2018 - Current
- Supervise a team of 10 clinic directors to help them achieve optimal performance and success in their respective clinics.
- Increased profits through effective training, troubleshooting P&L areas and focusing clinic directors on KPI's.
- Conduct training sessions to educate employees on best practices and procedures to increase profitability.
- Assess reports to evaluate performance, develop targeted improvements and implement changes.
- Transform underperforming teams into productive, profitable teams.
- Hire and manage employees to maximize productivity while ensuring staff is trained in best practices and protocols.
- Build and maintained relationships with new and existing affiliates while providing high level of expertise.
- Resolve conflicts promptly to promote positive environment for patients and employees.
Regional Manager
Pivot Health Solutions
Towson, MD
11.2013 - 01.2016
- Established and maintained operational standards for 20+ locations.
- Worked diligently to resolve unique and recurring complaints, promoting internal/external loyalty and enhancing operations.
- Supervised staff to optimize standardization of company initiatives and productivity goals.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve performance.
- Grew market share by building strong area teams.
- Managed P&L to decrease discrepancies and meet company projections.
- Launched several new locations.
Owner
Professional SportsCare & Rehab
Shepherdstown, WV
01.2009 - 11.2013
- Created, branded and grew a new business.
- Managed day-to-day business operations
- Analyzed the market to implement growth strategies
- Trained and motivated employees to perform daily clinical functions
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish a team
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built and maintained relationships with new and existing affiliates and community resources, while providing high level of expertise.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across all clinics
Education
Doctorate of Physical Therapy - Physical Therapy
Universtiy of Utah
Salt Lake City, UT07.2005
Bachelor of Science - Exercise And Sport Science/Athletic Training
University of Utah
Salt Lake City, UT05.2001
Skills
- Integrity and Transparency
- Process Improvement
- Executive Leadership
- Budget Development and Management
- Strategic Planning
- Operational Efficiency
- Operational Excellence
- Team Development
- Operational Analysis
- Best Practices
- Leadership and People Development
- Contract Negotiation
- Change and Growth Management
- Employee Motivation and Performance
- Revenue Growth
- P&L Responsibility
- Key Performance Indicators (KPI)
Affiliations
University of Utah College of Health Alumni Board Member
Timeline
Senior Director of Sports Medicine
Pivot Health Solutions
08.2018 - Current
Area Manager
Pivot Health Solutions
08.2018 - Current
Regional President
Pivot Health Solutions
01.2016 - 08.2018
Regional Manager
Pivot Health Solutions
11.2013 - 01.2016
Owner
Professional SportsCare & Rehab
01.2009 - 11.2013
Doctorate of Physical Therapy - Physical Therapy
Universtiy of Utah
Bachelor of Science - Exercise And Sport Science/Athletic Training
University of Utah
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