To obtain and secure a position where I can utilize my professional and personal skills.
Overview
8
8
years of professional experience
Work History
Service Advisor/Manager
RSW Euro
02.2021 - Current
Advising customers and securing sales on necessary repairs and preventative maintenance, Dispatching work to technicians, Communication with customer via email and telephone, Money handling, Handling customer complaints, Managing and scheduling employees, Coaching sales associates, Ordering parts, Inventory, Data entry
Service Advisor
Paul Miller Toyota
09.2018 - 06.2020
Advising customers and securing sales on necessary repairs and preventative maintenance, Data entry, and Answering phones
Management
Mavis
02.2016 - 08.2018
Advising customers and securing sales on necessary repairs and preventative maintenance Dispatching work to technicians, answering phones, Money handling, Handling customer complaints, Managing and scheduling employees, Coaching sales associates, Ordering parts, Inventory, Data entry
Education
Lincoln Tech for Automotive
08.2011
North Plainfield High-school
01.2008
Skills
Exceptional communication skills, enabling me to effectively convey technical information to customers and colleagues
Customer Service
Computer skills - CDK, Shopware, Tekmetric, Microsoft Office, 61 WPM
Automotive knowledge
Driven, Determined and Self-motivated
Teamwork
Able to adapt to new environments and learn very quickly