Chris Jon
Honolulu,HI
Summary
Results-driven Restaurant Manager with over 17 years of experience in overseeing daily operations and leading health and safety compliance initiatives. Known for exceptional supervisory skills and conflict resolution techniques, contributing to enhanced customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Restaurant Manager
Manichi Ramen
Honolulu, HI
01.2009 - Current
- Oversaw daily restaurant operations, ensuring high standards of service and food quality.
- Managed inventory control processes, minimizing waste and optimizing supply levels.
- Implemented new menu items based on customer feedback, driving increased sales and satisfaction.
- Established strong vendor relationships to secure quality ingredients at competitive prices.
- Led health and safety compliance initiatives, ensuring adherence to local regulations and standards.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Fluent in Korean; basic proficiency in Japanese
- Supervisory skills
- Conflict resolution techniques
- Reliable and responsible
Languages
Korean
Native or Bilingual
Japanese
Professional Working
English
Native or Bilingual
Timeline
Restaurant Manager
Manichi Ramen
01.2009 - Current