Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Jones

West Orange

Summary

Flexible Server Shift Leader equally comfortable going hands-on in busy dining rooms or managing dozens of wait staff personnel and associated logistics. Thrives in high-volume environments. Passionate about providing positive experiences for customers and employees alike.

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

8
8
years of professional experience

Work History

Server

Olive Garden
11.2021 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Supervisor

UPS
01.2021 - 08.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Devised and implemented processes and procedures to streamline operations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Warehouse Worker

Everything Feet
06.2018 - 08.2018
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Assembled pallets and crates for secure transportation of materials.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Managed warehouse operations and verified proper shipment procedures.

Sales Associate

Staples
02.2017 - 09.2017
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High school or equivalent -

West Orange High School
West Orange, NJ
06.2017

Skills

  • Time management
  • Strong Work Ethic
  • Critical Thinking
  • Adaptability
  • Collaboration
  • Restaurant Experience
  • Food Service
  • Organizational Skills
  • Serving Experience
  • Delivery Driver Experience
  • Driving
  • Warehouse Experience
  • Load & Unload
  • Packaging
  • Heavy Lifting
  • Materials Handling
  • Customer service
  • Door-to-Door Experience
  • Shipping & Receiving
  • Inventory Control
  • Busser
  • POS
  • Order Picking
  • Microsoft Word
  • Supervising experience
  • Retail sales
  • Sales
  • Food safety
  • Upselling
  • Culinary experience
  • Cooking
  • Catering
  • Communication skills
  • Customer feedback management

Timeline

Server

Olive Garden
11.2021 - Current

Supervisor

UPS
01.2021 - 08.2021

Warehouse Worker

Everything Feet
06.2018 - 08.2018

Sales Associate

Staples
02.2017 - 09.2017

High school or equivalent -

West Orange High School

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Christopher Jones