Summary
Overview
Work History
Education
Skills
Certification
Volunteering
Timeline
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Chris Lynn

Server/Bartender
6609 N Omaha Avenue

Summary

Hardworking team player with experience in food & beverage establishments and working with people of all ages. Ability to multi-task while utilizing interpersonal skills. Certified by Oregon Liquor Control Commission and Multnomah County Health Department.

Overview

15
15
years of professional experience
2
2
Certifications
1
1
Language

Work History

Customer Service Representative, Wire specialist

AppleOne/Wells Fargo
10.2021 - 01.2024
  • Responsible for taking inbound calls and initiating wires for customers, domestic and international
  • Escalating and creating cases as needed to provide claim details for customers
  • Provides resolution to customer services issues and work in team environment.
  • Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Server

Eggy's Diner
02.2020 - 11.2021
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Followed safety and sanitation guidelines/procedures.
  • Operated cash register and used POS system to promptly service food and drinks.

Bartender

The Saloon
01.2019 - 01.2020
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Took inventory to maintain a well-stocked bar.
  • Performed opening duties.

Food Runner

The Oceanaire Seafood Room
12.2018 - 12.2019
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Bartender

Milwaukee World Festival, Inc.
01.2016 - 11.2018
  • Made alcoholic beverages and served high customer volumes during special events and weekends
  • Monitored beverage inventory to meet expected demands
  • Notified management of ordering needs for liquor, beer, champagne, etc.

Cashier Team Lead

Mcdonalds
06.2012 - 12.2015
  • Performed cash register operations with high accuracy to complete customer purchases.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.

Server

Aladdin Campus Dining
10.2008 - 05.2012
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at venue.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.

Education

Bachelor of Arts - Sociology

University of Wisconsin Parkside
Kenosha, WI
05.2001 -

High School Diploma -

Mukwonago High School
Mukwonago, WI
05.2001 -

Skills

Strong Communication

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Certification

OLCC

Volunteering

Aids Walk 2009

Toys For Tots-2017 

Rainbow Alliance 2008-2012

QPOC 2008-2012

Vanwagenen Cares-Northpoint produce 2018

Timeline

Customer Service Representative, Wire specialist

AppleOne/Wells Fargo
10.2021 - 01.2024

Server

Eggy's Diner
02.2020 - 11.2021

Bartender

The Saloon
01.2019 - 01.2020

Food Runner

The Oceanaire Seafood Room
12.2018 - 12.2019

Bartender

Milwaukee World Festival, Inc.
01.2016 - 11.2018

Cashier Team Lead

Mcdonalds
06.2012 - 12.2015

Server

Aladdin Campus Dining
10.2008 - 05.2012

Bachelor of Arts - Sociology

University of Wisconsin Parkside
05.2001 -

High School Diploma -

Mukwonago High School
05.2001 -

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Chris LynnServer/Bartender