Chris Lynn
Server/Bartender
6609 N Omaha Avenue
Summary
Hardworking team player with experience in food & beverage establishments and working with people of all ages. Ability to multi-task while utilizing interpersonal skills. Certified by Oregon Liquor Control Commission and Multnomah County Health Department.
Overview
15
15
years of professional experience
2
2
Certifications
1
1
Language
Work History
Customer Service Representative, Wire specialist
AppleOne/Wells Fargo
10.2021 - 01.2024
- Responsible for taking inbound calls and initiating wires for customers, domestic and international
- Escalating and creating cases as needed to provide claim details for customers
- Provides resolution to customer services issues and work in team environment.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Server
Eggy's Diner
02.2020 - 11.2021
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Followed safety and sanitation guidelines/procedures.
- Operated cash register and used POS system to promptly service food and drinks.
Bartender
The Saloon
01.2019 - 01.2020
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Took inventory to maintain a well-stocked bar.
- Performed opening duties.
Food Runner
The Oceanaire Seafood Room
12.2018 - 12.2019
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Bartender
Milwaukee World Festival, Inc.
01.2016 - 11.2018
- Made alcoholic beverages and served high customer volumes during special events and weekends
- Monitored beverage inventory to meet expected demands
- Notified management of ordering needs for liquor, beer, champagne, etc.
Cashier Team Lead
Mcdonalds
06.2012 - 12.2015
- Performed cash register operations with high accuracy to complete customer purchases.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
Server
Aladdin Campus Dining
10.2008 - 05.2012
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at venue.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
Education
Bachelor of Arts - Sociology
University of Wisconsin Parkside
Kenosha, WI 05.2001 -
High School Diploma -
Mukwonago High School
Mukwonago, WI 05.2001 -
Skills
Strong Communication
Product Knowledge
Attentive
Fast Learner
Highly Reliable
Time Management
Responsible Alcohol Service
Table Bussing
Safe Food Handling
Order Management
Food inspection
Mixology expertise
Certification
OLCC
Volunteering
Aids Walk 2009
Toys For Tots-2017
Rainbow Alliance 2008-2012
QPOC 2008-2012
Vanwagenen Cares-Northpoint produce 2018
Timeline
Customer Service Representative, Wire specialist
AppleOne/Wells Fargo
10.2021 - 01.2024
Server
Eggy's Diner
02.2020 - 11.2021
Bartender
The Saloon
01.2019 - 01.2020
Food Runner
The Oceanaire Seafood Room
12.2018 - 12.2019
Bartender
Milwaukee World Festival, Inc.
01.2016 - 11.2018
Cashier Team Lead
Mcdonalds
06.2012 - 12.2015
Server
Aladdin Campus Dining
10.2008 - 05.2012
Bachelor of Arts - Sociology
University of Wisconsin Parkside
05.2001 -
High School Diploma -
Mukwonago High School
05.2001 -