Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chris Mandia

Sarasota,FL

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and customers. Comfortable working independently as manager and leader, and as collaborative team member. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Owner of Family Pet Center

Self Employed
Sarasota, FL
11.2014 - Current
  • Maintained relationships with existing clients by providing superior customer service.
  • Analyzed industry trends to develop competitive strategies.
  • Identified new opportunities for growth, expansion, and diversification.
  • Developed policies and procedures for the organization.
  • Conducted performance reviews for employees on a regular basis.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Provided direction and guidance to employees.

Fire Lieutenant - Emergency Medical Technician

City of St Pete Beach
St. Pete Beach, FL
10.2003 - Current
  • Developed and implemented training programs for firefighters.
  • Responded to calls involving hazardous materials incidents, rescue operations, or medical emergencies as needed.
  • Prepared records and reports of company responses to fires or other emergencies.
  • Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
  • Managed staff schedules for shifts and events to minimize overtime costs.
  • Participated in continuing education courses to maintain certification requirements.
  • Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
  • Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
  • Collaborated with other medical professionals to ensure quality of care for all patients.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Documented calls in reports detailing incident type and course of treatment.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Conducted daily inspections to ensure compliance with safety regulations.
  • Represented the department at conferences, conventions or seminars as required.
  • Evaluated performance of subordinate staff and provided feedback.
  • Coordinated activities with other agencies during emergency incidents.
  • Provided clear and decisive leadership by rapidly assessing and responding to changing field conditions.

Education

Emergency Medical Tech - Medical

Suncoast Technical College
Sarasota, FL
04-2003

Firefighter - Fire Science

Suncoast Technical College
Sarasota, FL
01-2003

Fire Officer 1 - Fire

Ricky's Rescue
Fort Myers, FL

Instructor 1 - Fire Instructor

Ricky's Rescue
Fort Myers, FL

Skills

  • Operations Management
  • Team Oversight
  • Staff Management
  • Customer Retention
  • Sound Judgment
  • Staff Scheduling
  • Multitasking
  • Goal Setting

Certification

Florida Fire Officer 1

Florida Instructor 1

Florida Emergency Medical Technician

Florida Firefighter

Florida Pump operation (fire apparatus)

References

References available upon request.

Timeline

Owner of Family Pet Center

Self Employed
11.2014 - Current

Fire Lieutenant - Emergency Medical Technician

City of St Pete Beach
10.2003 - Current

Emergency Medical Tech - Medical

Suncoast Technical College

Firefighter - Fire Science

Suncoast Technical College

Fire Officer 1 - Fire

Ricky's Rescue

Instructor 1 - Fire Instructor

Ricky's Rescue
Chris Mandia