Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christina conklin

Watkins Glen,ny

Summary

Experienced supervisor with proven strengths in operations management, staff training, and customer service. Known for resolving conflicts efficiently and enhancing team performance to drive overall productivity.

Overview

10
10
years of professional experience

Work History

Department Supervisor

Lowes Home Improvment
Ithaca, New York
10.2022 - Current
  • Supervised daily operations to ensure efficient workflow and adherence to policies.
  • Trained new employees on safety procedures and equipment usage protocols.
  • Supported team members in problem-solving to enhance overall performance.
  • Resolved customer complaints in a timely manner.
  • Addressed employee issues and conflicts to provide input, feedback, and coaching.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Assistant Store Manager

martinzing
Fairport, New York
11.2015 - 10.2022
  • Assisted in managing daily store operations and staff scheduling.
  • Monitored inventory levels and coordinated stock replenishment activities.
  • Trained new employees on customer service protocols and store procedures.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Education

High School Diploma -

Rush Henrietta Senior High
Henrietta, NY
06-1993

Skills

  • Inventory management
  • Employee training
  • Problem solving
  • Customer resolution
  • Policy compliance
  • Team supervision

References

References available upon request.

Timeline

Department Supervisor

Lowes Home Improvment
10.2022 - Current

Assistant Store Manager

martinzing
11.2015 - 10.2022

High School Diploma -

Rush Henrietta Senior High

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