Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronal Norwood

CORSICANA

Summary

Proven leader and Inventory Specialist at The Home Depot Inc, adept in inventory management and exceptional customer service. Excelled in enhancing stock accuracy and team performance, reducing discrepancies by fostering a culture of safety and efficiency. Skilled in cycle counts and fostering positive workplace dynamics, significantly improving operational productivity.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Department Supervisor

The Home Depot Inc
11.2011 - 03.2018
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of 3 employees, delegated tasks and held each employee accountable for completing assignments.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Handled cash register, returns, and refunds.
  • Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
  • Maintained clean, organized workspaces for optimal functionality and employee safety.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Mentored new sales associates to contribute to store's positive culture.

Inventory Specialist

The Home Depot Inc
05.2004 - 11.2011
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
  • Coordinated with suppliers to ensure timely restocking of high-demand items, preventing potential sales losses.
  • Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Education

No Degree - Business

Navarro College
Corsicana, TX

Skills

  • Customer service
  • Workplace safety
  • Inventory control
  • Inventory organization
  • Inventory management
  • Stocking and organization
  • Cycle counts
  • Inventory reconciliation

Certification

OSHA 30 certificarion

Timeline

Department Supervisor

The Home Depot Inc
11.2011 - 03.2018

Inventory Specialist

The Home Depot Inc
05.2004 - 11.2011

No Degree - Business

Navarro College

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Ronal Norwood