Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dicks Sporting Goods
08.2021 - 08.2023
Greeted customers and provided exceptional customer service
Assisted customers with product selection, sizing, and styling
Provided accurate information about products, prices, and services
Built relationships with customers to encourage repeat business
Restocked shelves as needed to ensure sufficient inventory levels
Organized stockroom shelves according to size, color, or style
Professionally handled customer complaints
Upsold additional items based on customer interests and needs
Suggested ideas for improving store operations and increasing profits
Performed cashier duties such as accepting payments, issuing receipts, and counting money back change
Maintained cleanliness of store environment including floors, windows, and displays
Helped customers find specific products, answered questions, and offered product advice
Engaged customers in friendly, professional dialogue to determine needs
Answered incoming telephone calls to provide store, product, and service information
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Developed trusting relationships with customers by making personal connections
Assessed customer needs to provide assistance and information on product features
Built and maintained relationships with peers and upper management to drive team success
Camp Counselor
Ra-Messuit
06.2022 - 08.2022
Facilitated group problem-solving discussions to build positive relationships among campers
Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings
Created an environment conducive to learning by implementing positive reinforcement strategies
Assisted in developing weekly lesson plans for various age groups
Promoted team-building exercises such as trust falls, scavenger hunts, and ropes courses
Encouraged camper participation in recreational activities through an enthusiastic leadership style
Provided emotional support to campers dealing with homesickness or other issues related to being away from home
Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows
Communicated regularly with parents regarding their child's progress at camp
Monitored camper behaviors during meals ensuring proper hygiene habits were followed
Engaged children in arts and crafts, singing, sports activities, games, and field trips while maintaining safe environment
Established and built relationships with campers to ease fears in new environments
Helped campers build confidence and self-esteem through consistent guidance and mentoring
Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills
Provided a positive and authoritative approach to guiding behavior by using age-appropriate limits and choices
Education
High School Diploma -
Leo Catholic High School
Chicago, IL
05.2023
No Degree - Business
Saint Johns University
Collegeville, MN
05.2027
Skills
Positive and professional
Excellent communication skills
Money Handling
Exceptional customer service
Sales Strategies
Teamwork and Collaboration
Conflict Resolution
Problem-solving skills
Relationship Building
Positive Reinforcement
Decision-Making
Team Leadership
Positive Engagement
Group leadership
Performance Improvement
Activities
I played football from 7th grade till 11th grade.
I ran track from 10th-12th grade.
I was a peer tutor at my high school my senior of high school helping students from 9th-12th grade with assignments and test corrections.
Awards
I won a city championship for football in my freshman year.
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