Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Chris McBratney

St. Cloud,FL
Chris McBratney

Summary

Results-oriented achiever with a track record of surpassing targets and achieving success in fast-paced environments. Possesses a unique blend of strategic thinking and hands-on experience, enabling the delivery of impactful solutions that enhance organizational performance. Adept at identifying opportunities for improvement and implementing effective strategies to drive growth and maximize results.

Overview

26
years of professional experience

Work History

Sport Clips

Regional Director
03.2022 - Current

Job overview

  • Manage day to day responsibilities for the growth and operations of the region.
  • Partnering with Leadership, Coaches, and Team Leaders(Franchisees) from launch to achievement regarding the systems, finances, communication, and engagement of the assigned area.
  • Leading, influencing, and sharing knowledge of the franchise business. This includes building strong, trusting partnerships with Team Leaders(Franchisees) and internal business partners.
  • Collaborating with Team Leaders to strengthen and grow the success of each store in a Region.
  • Southeast Region consists of 153 operating locations and 42 Team Leaders (Franchisees)

PAPA JOHN'S PIZZA

DIRECTOR OF OPERATIONS
06.2016 - 03.2022

Job overview

  • Leading and managing a group of corporate restaurant operations teams within the Orlando market ensuring people development, product, customer experience, and image standards are exceeded while retaining restaurant profitability
  • Managing area marketing decisions (eBlast, eDeals, Partnerships & Print)
  • Implementing systems to drive results
  • Providing support to the General Managers to assist them in their decision making
  • Seen as the market leader and go to person for the Florida markets
  • Florida Corporate Market consists of 51 operating locations in 3 areas.
  • 2017,2018 & 2019 Ring of Leadership Winner, 2018 National DO of the Year, Top 3 on National DO Rankings 2017, 2018, 2019, &2020

PAPA JOHN'S PIZZA

OPERATIONS SPECIALIST
01.2015 - 06.2016

Job overview

  • Providing operational expertise and support to franchise restaurants related to new store openings, product launches, operational training, business plan follow-up, and targeted operational concerns
  • Building strong, credible relationships with franchise management by providing operational expertise, responding quickly to operational needs and always following up with answers, information and resources
  • Assisting with the operating unit's business plan execution through frequent interaction, coaching, and consulting
  • Viewed by operating unit as valuable resource while exceeding company goals, upholding core values and operational quality standards and protecting and growing the Papa John's brand
  • Creating & implementing systems to drive positive results.
  • Gulf Coast Region consist of 157 operating locations and 27 Franchisees

PAPA JOHN'S PIZZA

TRAINING GENERAL MANAGER
09.2001 - 01.2015

Job overview

  • Managing and assuming responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability
  • This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members
  • Training General Managers are also responsible for the training of management team members within the area
  • Top 25 GM Scorecard -2010,2012,2013,2014

Education

Vero Beach High School
Vero Beach,FL

High School Diploma

Indian River State College
Fort Pierce, FL

Business Management

Skills

  • Motivation & Leadership
  • Operations Management
  • Effective Communication
  • Supportive
  • Teamwork and Collaboration
  • Organization & Time Management
  • Problem Solving & Analytical Thinking
  • Creativity & Innovation
  • Independent & Self Motivated
  • Technical Skills (Excel, PowerPoint, etc)
  • Meetings and presentations

Timeline

Regional Director

Sport Clips
03.2022 - Current

DIRECTOR OF OPERATIONS

PAPA JOHN'S PIZZA
06.2016 - 03.2022

OPERATIONS SPECIALIST

PAPA JOHN'S PIZZA
01.2015 - 06.2016

TRAINING GENERAL MANAGER

PAPA JOHN'S PIZZA
09.2001 - 01.2015

Vero Beach High School

High School Diploma

Indian River State College

Business Management

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Chris McBratney