Chris Nesmith
Baltimore,MD
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
14
14
years of professional experience
Work History
Store Manager
Lacrosse Unlimited
Bel Air, MD
05.2015 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Manager
Community Communications
1401 Frederick Avenue
02.2010 - 10.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Associate Of General Studies - General Literature
The Community College of Baltimore County
Catonsville, MD05.2005
Diploma - Carpentry
Edmondson West Side High School
Baltimore, MD06.1994
Skills
- Operations Management
- Promotional Planning
- Supply Ordering
- Talent Recruitment
- Competitor Monitoring
- Store Merchandising
- Customer Service Management
- Payroll Management
- Shift Scheduling
- Inventory Control
- Store Displays
- Customer Response
Timeline
Store Manager
Lacrosse Unlimited
05.2015 - Current
Manager
Community Communications
02.2010 - 10.2014
Associate Of General Studies - General Literature
The Community College of Baltimore County
Diploma - Carpentry
Edmondson West Side High School