Chris Nolasco
Atlanta, GA,GA
Summary
Dynamic professional with a proven track record at Lowe's, excelling in training and mentoring staff to enhance customer service and operational efficiency. Skilled in process improvement, achieving reduced checkout wait times and elevated customer satisfaction. Strong decision-making and team-building abilities drive results in fast-paced environments.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Pro Supervisor
Lowes
Norcross, GA
01.2026 - 09.2026
- Supported team performance by monitoring safety protocols and operational standards.
- Trained staff on product knowledge and customer service best practices to improve team efficiency.
- Applied process improvements that reduced checkout wait times and improved customer satisfaction rates.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Costa Farms
Atlanta, GA
12.2024 - 01.2026
- Assisted customers with plant selection, providing expert advice on care and maintenance.
- Maintained cleanliness and organization of garden center, enhancing overall shopping experience for visitors.
- Educated clients on sustainable gardening practices, promoting environmental stewardship.
- Enhanced garden aesthetics by designing and implementing visually appealing plant arrangements.
- Maintained strong relationships with vendors, suppliers, and subcontractors to ensure timely delivery of products or services necessary for project completion.
Key Holder
Kathleen Catch
Johns Creek, GA
05.2022 - 10.2024
- Assisted with daily store operations, ensuring efficient customer service and product availability.
- Managed cash register functions, processing transactions accurately and efficiently.
- Supported inventory management through restocking shelves and organizing merchandise displays.
- Trained new staff on operational procedures and customer service standards.
- Monitored sales floor activities to maintain a positive shopping environment for customers.
Customer Service Representative
Home Depot
Atlanta, GA
03.2019 - 02.2022
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in training new team members on product knowledge and service protocols.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Cross Keys High School
Brookhaven, GASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Attention to detail
- Decision-making
- Complex Problem-solving
- Team building
- Process monitoring and improvement
Certification
Sit down forklift
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Pro Supervisor
Lowes
01.2026 - 09.2026
Costa Farms
12.2024 - 01.2026
Key Holder
Kathleen Catch
05.2022 - 10.2024
Customer Service Representative
Home Depot
03.2019 - 02.2022
High School Diploma -
Cross Keys High School