I have a proven track record of success and I build momentum off of my success to continue to achieve my goals. What sets me apart from other candidates is my passion to provide impactful work and build genuine relationships with my peers. I have been a valuable asset on every team I have been on and my deliverables have my distinctive personalized stamp. I am a dedicated and motivated individual with proven leadership and organization skills seeking to apply my abilities within a company that will allow me to continually push myself to learn even more, grow, and succeed.
Overview
9
9
years of professional experience
Work History
Executive Business Partner
Uber
Los Angeles, CA
09.2022 - Current
Managing complex calendars of 4 directors with an organization size of over 200 engineers
Assisting with scheduling and managing numerous stakeholder meetings and day to day operations
Event planning and coordination for team meetings, all-hands meetings, summits, happy hours, team bonding and QBRs
Handling all expense reports
Booking and managing all domestic and international travel arrangements and completing travel expense reports
Detailed travel itineraries and provide remote assistance with logistics and travel arrangement
Actively involved with recruitment - Screenings, scheduling interviews.
Implemented a smoother recruitment process
Founder of Women of Delivery Engineering - an org to foster an inclusive community dedicated to empowering and nurturing career aspirations of all women in delivery engineering of Uber.
Executive Assistant (Contract)
Robinhood
, CA
01.2022 - 09.2022
Provided administrator support to three executives in security engineering in their day to day operations
Maintained and managed all calendaring
Designed an effective and balanced schedule for my executives
Coordinated and oversaw travel booking and expense reporting
Coordinated appointments, meetings and conferences
Coordinated and scheduled large scale team dinners
Responded effectively to sensitive inquiries and requests
Assisted in recruitment of candidates and scheduled interviews
Autonomously navigating shifting priorities and requests
Provided excellent problem solving skills, with an ability to recognize opportunities and develop ways of addressing them
Displayed strong interpersonal skills quickly building rapport with internal and external partners
Executive Assistant to CEO
SocialPHD'S
San Jose/Remote, CA
05.2020 - 01.2022
Provided executive administrator support to the CEO in their day to day operations
Maintained and managed calendaring for the CEO
Screening calls and emails daily, taking messages and routing calls when necessary
Coordinated and oversaw travel booking and expense reporting
Organized and managed general office operations and procedures
Monitored office inventory to maintain supply levels.
First point of contact for facility requests
Controlled and administered facility use and authorized access.
Successfully planned and coordinated company events and teamwork activities
Facilitated new employee set up (laptop, phone, badge, email, etc)
Oversaw and handled shipping and receiving
Assisted in prospect/lead outreach (150+ weekly calls)
Updated company website on a weekly basis and compiled office newsletter/updates
Administrative Assistant/Account Manager
Kid Focus/MGA Entertainment
Los Angeles, CA
12.2019 - 05.2020
Handled 25 accounts generating an average of $100,000 in monthly sales
Oversaw inventory purchases and sales contracts to keep records current and compliant
Achieved 100% of sales targets
Executed strategy to retain business and prospect new accounts with success
Generated customer PO'S
Worked closely with Supply chain and procurement teams to meet delivery and productions goals to ensure that inventory levels are sufficient for customer needs
Compiled and prepared financial reports on a quarterly basis and presented financial metrics to upper management
Maintained high level of accuracy with customer detail and paper work
Product Management (L.O.L Surprise)
Consistently exceeded daily, weekly, and monthly metrics to be a consistent top performer in my company
Generated and qualified prospective leads in order to build up our sales departments' pipeline
Generated 5+ meetings a week to create at least 10 opportunities a month
Conducted high-volume outreach campaigns including 100+ cold calls/emails per week
Quickly researching and strategizing an approach to create interest
Administrative Assistant
Demandforce
Los Angeles, CA
01.2017 - 11.2019
Managed 500+ client accounts
Provided onboarding experience for clients & ensuring the customer's journey is seamless through communications
Acting as marketing manager for clients
Prevented churn risk clients from leaving by communicating core business values
Consistently exceeded sales quotas and goals
Scheduled and completed quarterly/annual reviews
Communicated with salesman and account executives to update account information and maintain accuracy
Produced and distributed memos, newsletters, email updates and other forms of communication.
Monitored office inventory to maintain supply levels. Identified and solved problems to enhance management and business direction.
Developed presentations and deliverables for meetings, trainings, and special events.
Account Manager
Sun Basket
San Jose, CA
01.2015 - 01.2017
Account management, customer retention, social media
Managed and monitored 300+ customer accounts
Consistently improved customer satisfaction through expert resolution of conflicts, issues and concerns
Use of retention tactics
Maintained a customer retention rate of over 25%
Managed social media handles, monitoring online presence of company's brand and engaged with users; strengthening customer relationships
Utilized CRM & SEO - Salesforce, Pure Cloud, G-Suite, Desk
Strong use of negotiation, acting and persuasion for sales
Ability to multitask and juggle competing priorities & project management