Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
4
4
Years of post-secondary education
4
4
Years Military Active Duty Service
7
7
Years Data Center Experience
4
4
Years Military Contracting Abroad Experience
9
9
Professional Leadership Roles
8
8
Years Emergency Response Services
15
15
Countries Traveled
Work History
Data Center Technician
Modis Engineering, Council Bluffs
Council Bluffs, IA
2021.01 - Current
Decommission racks, machines, and fiber
Diagnosed and executed resolution for network and server issues.
Investigated and corrected problems with printers, copiers and other peripheral devices.
Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Disk erase and data destruction processing -
Experience with operating systems and networking protocols
Identified and reported problem devices and replaced defective parts.
Accepted tasks and documented status using ticketing system, time reports and email.
Supported senior teammates performing crisis management during critical situations or major service outages.
Entered device locations and cable connections into database.
Operations Supervisor - DC Server Operations
XPO Logistics
Council Bluffs, IA
2015.01 - 2020.04
(SME) decommissioning DC equipment C0-author XPO Standard Work Instruction, “Global Decom Playbook”
Monitored supply chain and managed logistics functions for company.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Motivated and trained employees to maximize team productivity.
Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Encouraged and promoted ideas aligned to business needs and benefits.
Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Analyzed department metrics and performance and reported findings to management.
Conducted root cause analysis in deficient areas to identify and resolve issues.
Compiled training materials for new employees and tracked skill development.
Managed internal operational standards and productivity targets.
Negotiated with distributors to find quality products and best prices.
Tracked company equipment, tools and technology to manage inventory.
Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
Managed supply chain, 3PLs, SLOs, reason coding, KPI/metrics and trackers
Project planning (sta ng, training, materials, time frame, priorities)
Delivered service excellence at global locations in India, Chile, Australia and
Netherlands.
Program Lead/Crew Chief
KBR Industrial Services
Tulza, Bosnia
2002.08 - 2007.02
Fire Protection Program - Respond to fire/medical emergencies, Pre-fire
Plan buildings and hazard storage areas
Public Fire Training - Instructed fire extinguisher and safety courses
Managed fire logistics and station ensuring immediate readiness
Conducted training and evaluated DOD certification for 50+ local nationals
Deployed - Bosnia, Hungary and Afghanistan
Maintained safety by implementing effective procedures regarding hazardous actions, materials and items.
Maintained inventory systems and aircraft data systems in electronic systems.
Set work schedule according to coverage needs and team skills.
Met with other crew members to plan missions prior to exercises and review results following completion.
Education
Information Technology - Information Technology
Coursera
Online
2022.02 - Current
Data Analytics - Data Analytics
Coursera
Online
2022.12 - Current
Some College (No Degree) - Business
Management/International
Entrepreneurship
Metro Community College
Omaha, NE
2001.05 -
Associate of Applied Science - Fire Science
Louis F. Garland FireAcademy
San Angelo, TX
1995.06 - 1995.11
Skills
Project Planningundefined
Accomplishments
LOGCAP II (Logisical Civilian Augmentation Program)- Kellogg Brown and Root: Extinguisher Maintenance, Bosnia —Managed Fire Extinguisher Service - Site start up development, process layout, equipment procurement/ implementation, and train personnel
Google Iowa "Southlands" Site: Used google sheets to develop inventory tracking spreadsheets for deployed materials for JIT (just in time) population. Largest data center in Google fleet.
XPO Subject Matter Expert: Reverse logistical program server operations. Developed, documented and trained 3PL program staff at Google data center Iowa and traveled areas.
Primary project lead and coordinator - Data Center Major Cluster Turndown — Google DC Decommissioning - CBF West DC Cluster turndown of 30,000 machines and 399+ racks
Additional Information
AWARDS , U.S Army - Contractor Recognition - Fire/Emergency Services
Modis Employee of the Month September 2022 for outstanding recognition from client and peers.
XPO Nomination for supervisor of the quarter 2018
XPO Professional Leadership XPO Employee of the Month
Software
WMS Software
Learning SQL
Google Suite
MS Office / Excel
Interests
Python
Linux
Timeline
Data Analytics - Data Analytics
Coursera
2022.12 - Current
Information Technology - Information Technology
Coursera
2022.02 - Current
Data Center Technician
Modis Engineering, Council Bluffs
2021.01 - Current
Operations Supervisor - DC Server Operations
XPO Logistics
2015.01 - 2020.04
Program Lead/Crew Chief
KBR Industrial Services
2002.08 - 2007.02
Some College (No Degree) - Business
Management/International
Entrepreneurship
Metro Community College
2001.05 -
Associate of Applied Science - Fire Science
Louis F. Garland FireAcademy
1995.06 - 1995.11
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