Chris Pilchard
Stanwood,WA
Summary
Seeking an IT position within a result-oriented company that seeks an ambitious and career conscious person, who has acquired skills and education that will be utilized toward continued growth and advancement.
Overview
39
39
years of professional experience
Work History
System Analyst III Lead
Providence Everett
Everett, WA
01.2008 - Current
- Troubleshoot issues with GE Muse, McKesson, Muji, Heart Flow, Intellispace IECG, Isite, Nihon Koden, Nicolet, Diabetes & Nutrition, Micro3700 POS, Computrition, Change, CardioServer, IECG, Datamed, ELI Link, Apollo Ambra and other Cardiology, Radiology and Oncology applications and hardware, HL7 Knowledge and troubleshooting
- Troubleshoot issues, lend support and help other members on my team to grow their skills
- Experience with EPIC, Star and Meditech software, and ServiceNow
- Review serviceMaintenance agreements before submitting them to approval
- Provided clients with customer service experience, create training documentation and train staff
Computer Consulting Service, Owner
Wolf Express
Everett, WA
01.1999 - 2026
Developer Research Analyst
Microsoft Corporation
01.2007 - 01.2008
- Troubleshoot issues with IIS, SQL, ISA & Proxy Server
- Restore/Backup SQL Database, modify SQL Tables and user accounts
- Run SQL scripts for troubleshoot issues with Database
- Provided Clients with Performance and Hardware upgrade and troubleshoot performance issues
Support Engineer/Analyst
Harland Financial Solutions
Bellevue, WA
01.2004 - 01.2007
Support Engineer 2 – Project Management Software
Microsoft Corporation
01.2003 - 01.2004
IT Manager
Aerocell Inc.
Marysville, WA
01.2002 - 01.2003
System/Network Administrator - Performance Analyst
Sirach Capital Management, Inc.
Seattle, WA
01.1997 - 01.2001
Accounts Payable Supervisor
Medalia HealthCare LLC
Seattle, WA
01.1996 - 01.1997
Accounts Payable Clerk/Assistant Network Administrator
Helsell Fetterman LLP
Seattle, WA
01.1995 - 01.1996
United States Navy
01.1987 - 01.1995
Education
B.A. - Business Administration, Minor: Information Technology
University of Phoenix
01-2000
A.A. - Accounting, Minor: Information Technology
Mesa Community College
Mesa, AZ01-1994
Skills
- Eight years of Supervision knowledge
- Over 28 years of Server/PC and laptop hardware/Software experience
- Effective organizational, leadership, decision making and communication Skills
- Strong hardware and software troubleshooting techniques and skills
- Cost Containment and Budgeting
- Manager/Supervisory Experience
- Client Relationships
- Help Desk Manager/Technician & Software Training
SUMMARY OF QUALIFICATIONS
- IT/Systems/Network Administrator with over 28 years of experience
- 8 years Manager/Supervisory Experience
- Knowledge of Cardiology and Radiology Applications
- Knowledge of Epic EMR
- Experience installing, configuring, and troubleshooting Servers/Laptops/Personal Computers
- Experience with T1, NICS, Routers, Bridges, Switches, Hubs, and Modems
- Experience with VPN, Firewalls and Hacker Tools
- Proficiency in Microsoft Operating Systems & Working Knowledge with Crystal Reports
- Knowledgeable All Microsoft products
- Knowledgeable with Unix, Linux, Novell, Veritas Back-up Software, AutoCad
- Management Systems such as MRP, ERP, Advent Axxys, Moxy, Security APL, Shaw Data (Sungard)
- Experience in Windows Terminal Services, Citrix Metaframe, Bloomberg, ILX, Insync, & StockVal
- Disaster Recovery Planning and Designing
- Microsoft Certified System Engineer
Timeline
System Analyst III Lead
Providence Everett
01.2008 - Current
Developer Research Analyst
Microsoft Corporation
01.2007 - 01.2008
Support Engineer/Analyst
Harland Financial Solutions
01.2004 - 01.2007
Support Engineer 2 – Project Management Software
Microsoft Corporation
01.2003 - 01.2004
IT Manager
Aerocell Inc.
01.2002 - 01.2003
Computer Consulting Service, Owner
Wolf Express
01.1999 - 2026
System/Network Administrator - Performance Analyst
Sirach Capital Management, Inc.
01.1997 - 01.2001
Accounts Payable Supervisor
Medalia HealthCare LLC
01.1996 - 01.1997
Accounts Payable Clerk/Assistant Network Administrator
Helsell Fetterman LLP
01.1995 - 01.1996
United States Navy
01.1987 - 01.1995
A.A. - Accounting, Minor: Information Technology
Mesa Community College
B.A. - Business Administration, Minor: Information Technology
University of Phoenix