Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Rattliffe

Alexandria,SD

Summary

Dynamic General Manager with a proven track record at McDonald's, excelling in operational strategy and financial analysis. Spearheaded initiatives that enhanced efficiency and customer satisfaction, while implementing employee training programs that fostered team development. Adept at budget management and delivering exceptional customer service, driving significant improvements in performance.

Overview

7
7
years of professional experience

Work History

General Manager

Mcdonalds
Madison, WI
03.2023 - 04.2025
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Sales Supervisor

DISH
Madison, WI
07.2018 - 03.2022
  • Planned and coordinated staff training sessions for new and existing employees.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Coordinated with other departments to ensure smooth workflow.
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Established clear expectations for quality control processes among staff members.

Education

GED -

Wauokon Highschool
Waukon, IA
07-2004

Skills

  • Operational strategy
  • Financial analysis
  • Employee training
  • Budget management
  • Inventory control
  • Customer service

Timeline

General Manager

Mcdonalds
03.2023 - 04.2025

Sales Supervisor

DISH
07.2018 - 03.2022

GED -

Wauokon Highschool

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