Chris Russo
Kissimmee,FL
Overview
6
6
years of professional experience
Work History
Attractions Cast Member
The Walt Disney Company
09.2024 - 03.2025
- Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
- Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
Food and Beverage Cast Member
The Walt Disney Company
01.2023 - 07.2023
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Back Office Lead
Camp Bow Wow
08.2022 - 11.2022
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Established team priorities, maintained schedules and monitored performance.
Crew Member
Arbys Resturant
08.2020 - 11.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Volunteer
Humane Society of Pikes Peak Region
06.2019 - 02.2020
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Ensured timely communication with staff members regarding any observed changes in individual cat behavior or health concerns that required attention.
Education
Associate of Science - Biology
Pikes Peak State College
Colorado Springs, CO01-2027
Skills
- Exceptional communication
- Performance under pressure
- Safety awareness
- Strong problem solving
Timeline
Attractions Cast Member
The Walt Disney Company
09.2024 - 03.2025
Food and Beverage Cast Member
The Walt Disney Company
01.2023 - 07.2023
Back Office Lead
Camp Bow Wow
08.2022 - 11.2022
Crew Member
Arbys Resturant
08.2020 - 11.2020
Volunteer
Humane Society of Pikes Peak Region
06.2019 - 02.2020
Associate of Science - Biology
Pikes Peak State College
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