Chris Sebastian
Louisville,KY
Summary
Seasoned Operations Manager and talented leader with 11+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
24
24
years of professional experience
Work History
Operations Manager
Guess INC
10.2020 - Current
- Responsible for the Louisville, KY warehouse and distribution operations including 6 supervisors and over 150 associates.
- Oversee shipping to 235 Guess Company owned stores in the US and Puerto Rico as well as multiple wholesale accounts (Macy's, Dillard's, etc.).
- Responsible for DTC (ecommerce) operations, payroll, project planning and leadership.
- Total units processed between 16 and 21 million.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Applied effective time management techniques to meet tight deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Guided team members to maintain high productivity and performance metrics.
Transportation Logistics Manager
Guess INC
08.2019 - 10.2020
- Integrated warehouse operations with existing and new business processes.
- Monitored logistics performance and identified improvement opportunities.
- Collaborated with manufacturing and supply chain management.
- Kept corporate departments and customers updated on critical shipments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
Warehouse Supervisor
Guess INC
03.2013 - 08.2019
- Enhanced employee productivity through effective training programs and performance evaluations.
- Developed and implemented strategies to improve team productivity and efficiency.
- Improved warehouse efficiency by implementing new processes.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Reduced shipping errors and increased customer satisfaction through thorough quality control checks.
- Collaborated closely with other departments to address any concerns or issues related to product availability or shipment delays.
Shipping Clerk / Coordinator
Guess INC
12.1999 - 06.2006
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Reviewed order data to verify transactions and shipping dates.
- Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
- Ensured compliance with relevant regulations, including proper documentation for international shipments.
- Applied effective time management techniques to meet tight deadlines.
Education
Some College (No Degree) - Business Administration And Management
University of Louisville
Louisville, KYSkills
- Supply chain distribution
- Process Improvement
- Logistics Management
- Project planning and development
- Teamwork and Collaboration
- Team Leadership
- Performance Evaluation and Monitoring
- Problem-Solving
- Operations Oversight
Timeline
Operations Manager
Guess INC
10.2020 - Current
Transportation Logistics Manager
Guess INC
08.2019 - 10.2020
Warehouse Supervisor
Guess INC
03.2013 - 08.2019
Shipping Clerk / Coordinator
Guess INC
12.1999 - 06.2006
Some College (No Degree) - Business Administration And Management
University of Louisville
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