Chris Shapcott
Canon USA
Underwood,IA
39
years of professional experience
Seasoned sales professional with strengths in customer relationship management, lead generation, and major account growth. Brings experience in complex contract renewals, upsell identification, and long-term client retention. Focused on driving sales results through strategic prospecting and trusted advisory partnerships.
Work History
Sr. Account Executive
3 Years 2 Months- Developed client relationships through consultative selling, aligning print and imaging solutions with business requirements.
- Managed territory pipeline using Salesforce, prioritizing high-value opportunities and maintaining accurate forecast updates.
- Prepared executive presentations highlighting product capabilities, pricing options, and implementation timelines.
- Coordinated cross-functional support to resolve order issues, delivery concerns, and account escalations.
- Analyzed account activity to identify upsell opportunities and strengthen long-term revenue growth.
- Negotiated contract terms and renewals while protecting margin and supporting customer retention goals.
- Marketed with new school and old school prospecting techniques to keep pipeline healthy to meet sales goals.
Sales Associate
11 Years 2 Months- Processed sales transactions, returns, and special orders with accuracy.
- Assisted customers with product selection, pricing, and project needs across departments.
- Located merchandise using inventory systems and store navigation tools.
National Account Sales Manager
15 Years 1 Month- Developed national account strategies to expand revenue and strengthen long-term client retention.
- Cultivated executive relationships to align solutions with customer needs and purchasing priorities.
- Managed complex contract renewals, pricing proposals, and service agreements across enterprise customer portfolios.
- Coordinated cross-functional teams to resolve account issues and maintain service-level commitments.
- Project managed Enterprise National Agreements and presentations to secure high level contracts.
Education
High School Diploma
Bachelor of Science - Theatre, English, And Speech Education
Skills
Pipeline management
Sales achievement
B2B sales
Major account management
Business development
Lead generation
Consultative selling
Customer relationship management
Client management
Strategic sales
Analytical problem solving
Team collaboration
Time management
Relationship building
Accomplishments
- Helped secure and manage one of the largest enterprise agreements in Pitney Bowes - OCE/Canon history. I managed a support team in the branch for this business, plus the other 10 sizeable accounts that were managed.
- As a dedicated wide format specialist I was able to sell and install the most KIP 3000 model than anyone else in a calendar year.
- As a Canon production print specialist I was able to be ranked #4 in national volume from the Omaha market.
Timeline
Sr. Account Executive
Canon USA
03.2023 - 05.2026Read More
Sales Associate
Home Depot and Lowe's Inc. (part-time)
03.2015 - 05.2026Read More
National Account Sales Manager
Pitney Bowes/Imagistics/OCE/Canon
08.1987 - 09.2002Read More
Nebraska Wesleyan University
Bachelor of Science from Theatre, English, And Speech Education
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Villisca Community High School
High School Diploma
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