Chris Sheppard

• Conducted consultations with clients to assess and understand their qualifications and objectives.
• Implemented individualized strategies tailored to each client''s specific needs and goals.
• Provided advice on services to effectively communicate their value to potential employers.
• Enhanced client career development by providing personalized guidance.
• Developed customized job search strategies for clients facing unique challenges such as transitioning Military members and federal job seekers.
• Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
• Trained and mentored 5 newly hired Career Advisors.
• Utilized CRM softwares, SharePoint, Adobe and Microsoft Suite.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Seasonal Employment

• Learned and maintained proficiency in first responder skills such as First Aid and CPR.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.