Summary
Overview
Work History
Education
Skills
Timeline
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Chris Smart

Boston,MA

Summary

I am adept at enhancing customer experiences and ensuring safety, I leveraged skills in CCTV monitoring and problem-solving during my tenure at Boston Children's Hospital. I demonstrated exceptional time management and customer service, driving improvements in risk management and emergency response. My dedication to excellence is evident in maintaining a clean driving record and fostering strong relationships with clients and law enforcement. Security-focused and diligent Guard skilled at protecting personnel and premises. I respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. I can anticipate trouble and takes steps to intervene and diffuse using keen eye for detail. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. I'm experienced in security monitoring with quick instincts. I actively monitor surroundings and guards physical, monetary and personnel assets. I am trained in establishing policies and action plans to guarantee success and optimal team performance.

Overview

7
7
years of professional experience

Work History

Sales Associate

Target
08.2017 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Security Officer

Boston Children's Hospital
02.2018 - 02.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

Asset Protection Associate

Best Buy
05.2019 - 03.2021
  • Patrolled store departments to check for suspicious activities.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.

Dog Walker

Highland Hounds
06.2021 - 04.2023
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Improved overall pet happiness by creating a stimulating environment during walks that encouraged exploration and playtime.
  • Adapted walking routines according to weather conditions to ensure the safety of all pets under my care.
  • Monitored animal behavior to keep owners informed on progress and any issues.
  • Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
  • Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
  • Recorded activities to keep owners fully informed on pet exercise.
  • Fostered strong relationships with pets by understanding and catering to individual behavioral cues.
  • Increased repeat business by providing exceptional care and attention to pets.

Electrical Apprentice

Outkast Electrical
05.2023 - 10.2024
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Exceeded expectations for apprenticeship requirements, completing assigned tasks accurately and efficiently under minimal supervision.
  • Optimized work readiness with organized tools and spaces.
  • Collaborated with cross-functional teams to ensure seamless integration of electrical systems with other building services.
  • Assisted in installation of complex electrical systems, contributing to timely completion of projects.
  • Supported senior electricians in diagnosing and repairing faults in electrical systems, enhancing system reliability.
  • Enhanced team efficiency by meticulously organizing tool inventory and ensuring all equipment was in optimal working condition.

Driver

Avis Budget Group
07.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered vehicles and relevant products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Education

High School Diploma -

Lincoln Sudbury Regional High School
Sudbury, MA
06-2016

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Safety Protocols
  • Problem-Solving
  • Report Writing
  • Emergency Response
  • CCTV Monitoring
  • Dependable and Responsible
  • Risk Management
  • Tremendous people skills

Timeline

Driver

Avis Budget Group
07.2024 - Current

Electrical Apprentice

Outkast Electrical
05.2023 - 10.2024

Dog Walker

Highland Hounds
06.2021 - 04.2023

Asset Protection Associate

Best Buy
05.2019 - 03.2021

Security Officer

Boston Children's Hospital
02.2018 - 02.2019

Sales Associate

Target
08.2017 - 01.2018

High School Diploma -

Lincoln Sudbury Regional High School

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