Chris Summers
Littleton,CO
Summary
Experienced automotive service technician with 10 years of experience in electric vehicles. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
14
14
years of professional experience
Work History
Sr. Mobile Technician
Lucid Motors
Englewood, CO
06.2024 - Current
- Delivered exceptional customer service through clear communication and empathy during challenging vehicle concerns.
- Provided quality repairs to ensure vehicle does not comeback for repeat repairs.
- Gathered as much information from customer that will help me and colleagues fix their vehicle to quality standards
Service Technician
Tesla
Littleton, CO
08.2015 - 05.2024
- Diagnosed and troubleshot problems, repairing and restoring Tesla vehicles to peak performance daily to hit goal of three cars per day.
- Adhered to safety protocols and policies to reduce workplace hazards by taking charge of some lifts and performing inspection each shift started.
- Performed maintenance duties with team and safely handled chemicals and solutions.
- Demonstrated increased knowledge of company products and equipment with passing 2 of 5 masteries so far at Tesla.
- Thought and planned out vehicles to work on for 3 to 5 team members to help hit target of weekend crew, considering work priority, availability of parts and personnel technician knowledge and efficiency.
- Assessed employee work habits and improved performance with removing unnecessary steps and alternate approaches.
Automotive Lube Technician
Autotronics
San Mateo
02.2015 - 08.2015
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Kept shop areas neat, clean and free of safety hazards.
- Used Hunter tire machine to dismount and mount tires to perform air checks, rotations and rebalances.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Greeted customers and answered questions about oil changes and other services.
Deli Clerk
Colombo's Delicatessen
Pacifica, CA
01.2014 - 02.2015
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Received payment via cash, check, card or mobile payment and processed promptly, resulting in 95% accuracy rate
- Made food according to standard recipes with requested changes for customer satisfaction
Machinist Assistant
Ramko Manufacturing
Hemet, CA
05.2011 - 12.2013
- Tested tolerances of machined goods to achieve high-quality and small measurement tolerances to thousandths of a millimeter using precise tools such as calipers, micrometers, and depth gauges.
- Used CNC and manual equipment to perform both initial and final machining plastic molding products for big name companies Tesla as being one of them.
Education
No Degree - Automotive Technology
WyoTech - Fremont
Fremont, CA05.2015
High School Diploma -
Hemet High School
Hemet, CA06.2012
Skills
- Customer Service
- Hand Tool Knowledge
- Power Tool Proficiency
- Attention to Detail
- Coordination and Scheduling
- Quality Assurance
- Low and High Voltage
- HVAC and Refrigeration Systems
- Diagnosing Malfunctions
- Active Learning
- Adaptable and Flexible
- Expertise in Installations
Timeline
Sr. Mobile Technician
Lucid Motors
06.2024 - Current
Service Technician
Tesla
08.2015 - 05.2024
Automotive Lube Technician
Autotronics
02.2015 - 08.2015
Deli Clerk
Colombo's Delicatessen
01.2014 - 02.2015
Machinist Assistant
Ramko Manufacturing
05.2011 - 12.2013
No Degree - Automotive Technology
WyoTech - Fremont
High School Diploma -
Hemet High School