Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Chris Thompson

Red Bank,NJ

Summary

With a 28-year track record in the financial services industry, my expertise lies in fostering robust business relationships and driving revenue growth. Throughout my career I have leveraged my extensive experience in client services, account management, and sales to advance the mission of delivering exceptional value and service. My aim is to align with an organization where commitment to client satisfaction and my ability to offer diverse insights can contribute significantly to our shared success.

My tenure at Broadridge culminated as a Senior Director of Product Sales, where I championed digital platform solutions and relationship management. This role honed my strategic approach to business development, underpinned by a dedication to client education and support. In navigating the intricate landscape of digital product sales, my collaborative efforts with management and client-facing teams were instrumental in sustaining revenue streams and enhancing client experiences.

Overview

27
27
years of professional experience

Work History

Sr. Director of Sales

Broadridge Financial Solutions
03.2006 - 06.2023
  • Responsible for the generation of close to 70 million dollars in revenue in product sales. Approximate quota of 4 to 5 million dollars annually.
  • Established and developed digital sales strategies based on customer needs, goals and associated industries.
  • Corroborated with multiple business line executives, sales representatives, account managers and customer service representatives providing education, and guidance in order to dramatically increase sales opportunities.
  • Worked very closely with pricing organization to establish strategies to maintain competitive pricing, increase revenue and maximize margin.
  • Achieved sales goals and service targets by cultivating and securing new and existing customer relationships.

Sr. Director of Sales

Broadridge Financial Solutions
04.1999 - 03.2006
  • Managed approximately 5-10 assigned accounts at any given time to maintain active contacts and continuously promote profitable offerings.
  • Responsible for 100% customer retention of assigned accounts. Achieved this year over year through strong relationships and superior service, allowing for steady growth of business.
  • Drove sales by developing customized multi-million dollar contract sales.

Director of Account Management

Broadridge Financial Solutions
07.1996 - 04.1999
  • Responsible for day to day management of 5-10 assigned accounts, including problem resolution, customer service, product education, and new product sales.
  • Achieved 100% customer satisfaction survey results year over year.

Education

Bachelor of Arts - Marketing

Marist College
Poughkeepsie, NY
05.1990

Skills

  • Relationship building
  • Teamwork
  • Communication
  • Creativity
  • Customer Satisfaction
  • Goal oriented
  • Strategy driven
  • Collaborative Leadership
  • Pipeline Development
  • Contract Management

Timeline

Sr. Director of Sales

Broadridge Financial Solutions
03.2006 - 06.2023

Sr. Director of Sales

Broadridge Financial Solutions
04.1999 - 03.2006

Director of Account Management

Broadridge Financial Solutions
07.1996 - 04.1999

Bachelor of Arts - Marketing

Marist College
Chris Thompson