Chris Matusinec
New Mexico,NM
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Property Manager
ABCW Partnership
11.1998 - 01.2023
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Kept properties in compliance with local, state and federal regulations.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Coordinated with legal counsel to resolve tenant disputes.
Executive Director
Koru Health
11.2019 - 12.2022
- Oversaw all aspects of a Independent, CBRF and RCAC community.
- Established and maintained strong relationships with residents and family members, vendors and strategic partners.
- Initiated strategy to drive occupancy and profitability.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Conducted interviews, managed staff and department managers.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Health/Life Insurance Broker
HealthMarkets
04.2019 - 08.2021
- Maintained high standards of customer service by building relationships with clients.
- Calculated premiums and established payment methods for sales.
- Analyzed customer needs to provide customized insurance solutions.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Promoted products and services using upselling and other sales strategies.
- Conducted research and identified market trends to develop better strategies for sales.
- Educated clients on insurance policies and procedures.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Care Service Manager
Capri Communities
04.2009 - 02.2018
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Assessed residents and family members to developed plans to meet their needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Responded to emergency situations and provided support to promote resident and staff safety and wellbeing.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Maintained detailed records in compliance with agency standards and regulations.
- Assisted in recruiting, hiring and training of team members.
- Maintained network of community resources to provide most comprehensive support services possible to residents.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Trained new employees on proper protocols and customer service standards.
- Scheduling for large volume of staff members.
Education
Administrator Course -
Wisconsin Assisted Living Association
Milwaukee, WI05.2020
High School Diploma -
Brown Deer High School
Brown Deer, WI06.1990
Skills
- Renewals Management
- Accounts Payable and Accounts Receivable
- Property Management Software Understanding
- Management Team Leadership
- Maintenance Knowledge
- Senior Living Management
- Leasing and Sales
- Maintenance and Supply Requests
Timeline
Executive Director
Koru Health
11.2019 - 12.2022
Health/Life Insurance Broker
HealthMarkets
04.2019 - 08.2021
Care Service Manager
Capri Communities
04.2009 - 02.2018
Property Manager
ABCW Partnership
11.1998 - 01.2023
Administrator Course -
Wisconsin Assisted Living Association
High School Diploma -
Brown Deer High School
Similar Profiles
AMANDA BLEVINSAMANDA BLEVINS
LIHEAP Lead at Bluegrass Community Action PartnershipLIHEAP Lead at Bluegrass Community Action Partnership
VALENTINA SERRANDREIVALENTINA SERRANDREI
Business Support Administrator at Living Well PartnershipBusiness Support Administrator at Living Well Partnership
Linda LearLinda Lear
Program Assistant at Bluegrass Community Action PartnershipProgram Assistant at Bluegrass Community Action Partnership
JEFFREY A HOLLEYJEFFREY A HOLLEY
Sales Representative at Supply One PackagingSales Representative at Supply One Packaging
ANITA DIAZANITA DIAZ
Customer Service Representative at AmazonCustomer Service Representative at Amazon