Chris Umana
Yukon
Summary
Results-driven Intake Coordinator with expertise in insurance eligibility verification and appointment scheduling. Committed to enhancing operational efficiency through streamlined patient intake processes.
Overview
6
6
years of professional experience
Work History
Intake Coordinator
Amerita Inc.
Oklahoma City
07.2022 - 07.2024
- Coordinated patient intake processes to ensure timely and accurate information collection.
- Developed and maintained strong relationships with healthcare providers to streamline referral procedures.
- Implemented electronic health record systems, enhancing data accuracy and accessibility for staff.
- Trained new team members on intake protocols, improving onboarding efficiency and compliance adherence.
Service Manager
Texas Roadhouse
Oklahoma City
09.2018 - 06.2024
- Led team in delivering exceptional guest service and building customer loyalty.
- Implemented operational improvements to enhance efficiency and reduce wait times.
- Trained and mentored new staff on service standards and best practices.
- Monitored inventory levels, ensuring timely restocking of supplies for smooth operations.
Education
High School Diploma -
Mustang High School
Mustang, OK05.2017
Skills
- Insurance eligibility verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Intake Coordinator
Amerita Inc.
07.2022 - 07.2024
Service Manager
Texas Roadhouse
09.2018 - 06.2024
High School Diploma -
Mustang High School