Meri Arakelyan
North Hollywood,CA
Summary
Diligent Intake Coordinator with robust background in coordinating patient intakes and managing administrative tasks. Proven ability to streamline intake processes and ensure accuracy in patient documentation. Demonstrated proficiency in communication and organizational skills to support team efficiency and patient satisfaction.
Overview
8
8
years of professional experience
Work History
Intake Coordinator
Galenus Hospice Care, Inc.
Arcadia, CA
11.2024 - 03.2026
- Validated insurance coverage eligibility and benefits while ensuring compliance with regulatory documentation deadlines
- Managed scheduling logistics for nursing assessments and start-of-care visits
- Maintained record-keeping processes in EMR systems to meet Medicare and Medicaid standards
- Assisted in developing improved tracking systems for incoming referrals, increasing response efficiency
- Maintained confidentiality and compliance with healthcare regulations
Intake Coordinator
Heavenly Love Hospice, Inc.
Pasadena, CA
01.2025 - 02.2026
- Collected, verified, and processed client demographics, insurance, and referral information
- Implemented best practices in record-keeping to ensure accuracy
- Developed follow-up systems for patient concerns, improving resolution time and satisfaction
- Coordinated communication between care providers for smooth transitions
- Maintained accurate and up-to-date records
- Worked efficiently in fast-paced environments
Intake Coordinator
Caring and Helping Hearts Hospice Care, Inc.
Pasadena, CA
09.2025 - 12.2025
- Processed patient intake data and insurance information
- Reduced data entry errors through verification processes
- Built strong patient relationships and provided compassionate support
Manager / Teller
Unibank, OJSC (Central Bank of Armenia)
Yerevan, Armenia
08.2019 - 09.2023
- Supervised daily cash operations and ensured regulatory compliance
- Achieved sales goals for financial services and accounts
- Conducted audits, managed cash flow, and handled risk procedures
Operations Manager / Sales Consultant
HayPost, LLC
Armenia
02.2018 - 05.2019
- Managed daily operations of postal facility
- Supervised staff scheduling and performance
- Developed training programs to improve productivity
- Monitored performance metrics and implemented improvements
Education
Bachelor of Science - English
Los Angeles Valley College
Van Nuys, CA04-2026
Bachelor of Science -
Glendale Community College
Glendale, CA09-2025
Bachelor of Arts - English Language and Literature
Brusov State University
Yerevan, Armenia07-2017
High School Diploma - undefined
Yerevan High School N119
Yerevan, Armenia07-2013
Skills
- Insurance eligibility verification
- Appointment coordination
- Confidentiality
- Accurate data entry
- Administration and operations
- Timely follow-up communication
- Customer engagement
- Proficient in task prioritization
- Relationship building
- Microsoft office
- Phone and email etiquette
- Customer issue management
Languages
English
Full Professional
Armenian
Native or Bilingual
Russian
Full Professional
Timeline
Intake Coordinator
Caring and Helping Hearts Hospice Care, Inc.
09.2025 - 12.2025
Intake Coordinator
Heavenly Love Hospice, Inc.
01.2025 - 02.2026
Intake Coordinator
Galenus Hospice Care, Inc.
11.2024 - 03.2026
Manager / Teller
Unibank, OJSC (Central Bank of Armenia)
08.2019 - 09.2023
Operations Manager / Sales Consultant
HayPost, LLC
02.2018 - 05.2019
Bachelor of Arts - English Language and Literature
Brusov State University
High School Diploma - undefined
Yerevan High School N119
Bachelor of Science - English
Los Angeles Valley College
Bachelor of Science -
Glendale Community College