CHRIS WILLIAMS
Louisville,KY
Summary
Dedicated candidate with excellent technical and problem-solving skills. Experienced in providing maintenance and repair services for a variety of equipment. Highly organized and detail-oriented with a commitment to customer satisfaction. Focused professional with experience in customer service, maintenance scheduling, and documentation. Proven record of successfully diagnosing and resolving complex repair issues. Passionate about fountain install and exceeding customer expectations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
PES Move Lead
PepsiCo
Louisville, KY
12.2025 - Current
- Applied effective time management techniques to meet tight deadlines.
- Exercised leadership capabilities by successfully motivating and teaching new team members and incorporating their skills to grow the teams effectiveness and cohesion.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
Service Technician
PepsiCo
Louisville, KY
04.2016 - 12.2025
- Lead installation team of all new product installs.
- Followed safety protocols when performing service and repairs.
- Utilized strong communication skills to efficiently interact with customers and provide technical advice.
- Communicated with management and other team members to provide detailed reports and updates on installations.
Beverage System Lead
Cliffords Distributing
Louisville, KY
05.2011 - 04.2016
- Managed inventory levels ensuring adequate supply while minimizing waste.
- Ordered supplies based on projected demand as well as current inventory levels.
- Performed detailed daily inspections of equipment, supplies, and storage areas to ensure quality control.
- Maintained high standards of cleanliness in all areas related to beverage preparation and service.
Life Guard Manager
Kentuckian Pool Management
Louisville, KY
04.2008 - 10.2011
- Enforced pool regulations while maintaining a friendly and welcoming atmosphere for guests.
- Mentored and trained new lifeguards on pool safety procedures, CPR and First Aid, and emergency preparedness.
- Monitored swimming pools to identify potential hazards and took appropriate corrective action.
- Assisted with scheduling shifts for lifeguards to cover all hours of operation.
Restaurant Manager
Homemade Ice Cream and Pie Kitchen
Louisville, KY
08.2005 - 08.2008
- Performed daily inspections of the facility to ensure cleanliness standards were met.
- Cultivated positive relationships with customers through excellent hospitality services.
- Organized and delegated tasks to staff members, monitored performance and provided constructive feedback.
- Recruited, trained, evaluated, scheduled and supervised all restaurant personnel.
- Provided orientation and on-boarding training to new associates.
Education
Bachelor’s Degree - Business Management
University of Louisville
LouisvilleSkills
- Attention to Detail
- Expertise in Installations
- Customer Relationship Management
- Service Reports
- Project Management
- Diagnosis and Troubleshooting
- Verbal and Written Communication
- Diagnostics Expertise
- Task prioritization
- Teamwork and collaboration
Certification
- Universal Refrigeration Certification
- Pepsi Frontline Employee Development Program
Timeline
PES Move Lead
PepsiCo
12.2025 - Current
Service Technician
PepsiCo
04.2016 - 12.2025
Beverage System Lead
Cliffords Distributing
05.2011 - 04.2016
Life Guard Manager
Kentuckian Pool Management
04.2008 - 10.2011
Restaurant Manager
Homemade Ice Cream and Pie Kitchen
08.2005 - 08.2008
Bachelor’s Degree - Business Management
University of Louisville