Chris Zazueta
Summary
Dedicated Shift Supervisor with a strong background in leading teams in fast-paced settings. Focused on enhancing customer experiences through authentic hospitality and engagement. Skilled in coaching partners, optimizing operations, and supporting the customer journey. Committed to promoting an inclusive team culture and achieving business objectives.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Artesia
12.2024 - Current
- Led Shifts while maintaining customer experience, food safety, and operational excellence.
- Coached partners to boost performance and confidence during peak business hours.
- Delivered customer service by addressing inquiries and resolving issues, enhancing satisfaction.
- Managed inventory and organized stock to ensure optimal product availability for customers.
- Led Shifts while maintaining customer experience, food safety, and operational excellence.
Barista
Starbucks,
Artesia
07.2022 - 12.2024
- Delivered outstanding customer service in high-volume setting, enhancing customer satisfaction.
- Prepared high-quality espresso beverages according to established recipes.
- Trained new partners on beverage quality, customer connections, and operational standards.
- Coordinated with team to maintain efficient store operations during peak hours, contributing to overall service flow.
- Maintained cleanliness of workstations and equipment throughout the shift.
Crew Trainer
McDonald's
Norwalk
08.2021 - 07.2022
- Trained new crew members on food safety and customer service standards, ensuring adherence to quality protocols.
- Monitored crew performance and provided constructive feedback to elevate skills and team effectiveness.
- Supported team in consistently preparing and serving high-quality food items, enhancing customer satisfaction.
Education
High School Diploma -
Norwalk High School
Norwalk06-2022
Some College (No Degree) - Business Administration
Cerritos College
Norwalk, CA06-2026
Skills
- Inventory Management
- Customer service
- Partner Development
- Time management
- Teamwork
- Communication
- Conflict Resolution
- Operational excellence
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Shift Supervisor
Starbucks
12.2024 - Current
Barista
Starbucks,
07.2022 - 12.2024
Crew Trainer
McDonald's
08.2021 - 07.2022
High School Diploma -
Norwalk High School
Some College (No Degree) - Business Administration
Cerritos College