Chriscella Cavarllo
Chesapeake,VA
Overview
13
13
years of professional experience
Work History
Medical Assistant
Total Care For Women
03.2024 - Current
- Assisted physicians with procedures, ensuring a sterile environment and proper equipment availability.
- Coordinated appointment scheduling and managed patient records using electronic health record systems.
- Educated patients on treatment plans and medication instructions to enhance understanding and compliance.
- Streamlined office workflows by implementing efficient scheduling practices, reducing patient wait times.
- Mentored junior staff in clinical procedures and office protocols to improve team performance.
- Led initiatives to enhance patient satisfaction through feedback collection and service adjustments.
- Developed training materials for new hires, focusing on best practices in patient care and office operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
Surgical Technician
Virginia Center for Eye Surgery
02.2022 - 12.2023
- Operated and maintained advanced processing equipment for tissue preparation and preservation.
- Ensured compliance with safety protocols and quality standards during tissue processing operations.
- Conducted thorough inspections of processed tissues to verify accuracy and integrity before distribution.
- Collaborated with cross-functional teams to streamline workflows and optimize processing techniques.
- Trained new technicians on standard operating procedures and best practices in tissue handling.
- Analyzed processing data to identify areas for efficiency improvements within workflows.
- Led initiatives to reduce turnaround times while maintaining high quality in tissue processing outcomes.
- Developed and implemented training materials to enhance team knowledge on regulatory compliance requirements.
- Oversaw the training and development of new processing technicians, contributing to the creation of a skilled and cohesive workforce capable of meeting organizational objectives.
- Provided technical support during new product introductions, facilitating smooth integration into existing processes.
Tissue Processing Technician
LifeNet Health
01.2020 - 12.2022
- Tissue Handling: Receiving, inspecting, sorting, debridement (removing unwanted tissue), and preparing samples.
- Tissue Processing: Embedding tissues in paraffin, slicing them thinly (microtomy), and mounting them onto slides.
- Staining: Applying stains to highlight cellular structures for microscopic viewing.
- Quality Control: Performing lab checks, documenting all steps, and maintaining equipment.
- Sterilization & Safety: Following aseptic techniques, cleaning work areas, and managing biohazardous waste.
- Donor/Sample Documentation: Collecting and verifying donor data, lab results, and processing records.
- Packaging & Distribution: Preparing processed tissues (like bone, skin, heart valves) for surgical use or research.
Nursing Aide
Visiting Angels
07.2019 - 12.2020
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Obtained client medical history, including medication information, symptoms and allergies
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Transported patients between rooms and appointments or testing locations
Medical Assistant
Medstar Health
02.2015 - 05.2017
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Tested and recorded blood glucose levels
- Called and faxed pharmacies to submit prescriptions and refills
- Escorted patients to examination rooms
- Prepared and administered medications to alleviate patient symptoms
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Completed fluoroscopy exams and other special procedures
- Collected histories, vital signs
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Obtained all prescribed laboratory testing
- Obtained client medical history, including medication information, symptoms and allergies
- Completed clinical procedures and gathered patient data for interpretation by physician
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Offered age-appropriate patient care before, during and after exams
- Measured patient pulse oximetry
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Collected and documented patient medical information such as blood pressure and weight
Medical Receptionist, Medical Assistant
Congestive Heart Failure
01.2013 - 06.2015
- Completed and filed financial documentation for accounting purposes
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Organized paperwork such as charts and reports for office and patient needs
- Completed skilled administrative work to support all office staff and operational requirements
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
- Obtained payments from patients and scanned identification and insurance cards
- Checked patient data including insurance, demographic and health history to ensure all information was current
- Scheduled appointments for doctor visits and procedures using desktop calendar software
- Scheduled, rescheduled and handled cancelled appointments for patients
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Responded to correspondence from insurance companies to verify patient's coverage
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Adeptly managed multi-line phone system and pleasantly greeted all patients
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Located, checked in and pulled medical records for patient appointments and incomplete charts
Education
Medical Assistant -
Everest College
Silver Spring, MD08.2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Patient care coordination
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Sterile technique
- Medical office administration
- Trustworthy companion
- Adaptable
- Patient management
- Simple dressings
- OB/GYN procedures
- Prioritizing stat orders
- Professional bedside manner
- Valid state driver's license
Timeline
Medical Assistant
Total Care For Women
03.2024 - Current
Surgical Technician
Virginia Center for Eye Surgery
02.2022 - 12.2023
Tissue Processing Technician
LifeNet Health
01.2020 - 12.2022
Nursing Aide
Visiting Angels
07.2019 - 12.2020
Medical Assistant
Medstar Health
02.2015 - 05.2017
Medical Receptionist, Medical Assistant
Congestive Heart Failure
01.2013 - 06.2015
Medical Assistant -
Everest College