Christopher Epperson
Davenport
Summary
Highly motivated Firefighter with in-depth knowledge of safely suppressing fires. Thinks quickly under pressure and remains calm in stressful situations. Offering 7 years of experience in efficiently responding to fire and EMS alarms. Proficient performing emergency diagnostic and treatment procedures.
Overview
9
9
years of professional experience
Work History
Dispatch Supervisor/Customer Relations
Trident EMS
2023.05 - Current
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Reduced response times with effective allocation of resources and prioritization of tasks.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
EMT-Basic/Dispatcher
First 2 Aid
2021.09 - 2023.05
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Acted as a Field Training Officer to for new hires
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care
- Closely monitored dispatch board to prioritize daily calls.
EMT-Basic
Safety Management Systems
2021.05 - 2021.07
- Acted as team member on a mobile vaccinate team
- Responsible for patient monitoring and medical intervention for any adverse reactions
- Responsible for company equipment
- Communication with patients regarding medical history
- Displayed medical knowledge for any questions from patients
Site Lead
Safety Management Systems
2020.08 - 2021.05
- Organized documents in order to be turned over to lead contracting company as well as Department of Emergency Management.
- Weekly meeting with state safety representative.
- Scheduling of employees.
- Education of public.
- Oversaw testing of over 500 individuals daily
EMT-Basic
Bradley County EMS
2020.03 - 2020.07
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care
Firefighter/EMT
Signal Mountain Fire Department
2018.04 - 2020.07
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
- Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Firefighter
Bradley County Fire Rescue
2014.12 - 2018.04
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Active role in fire suppression, rescue operations, as well as medical first response.
- Assisted with training of new firefighters.
- Active supervisor for "explorer program."
Education
Certificate - Firefighting Minimum Standards
Valencia College
Orlando, FL07.2022
Certificate - Advanced EMT
Cleveland State Community College
Cleveland, TN12.2019
High School Diploma -
Walker Valley High School
Cleveland, TN05.2013
Skills
- Patient Assessment
- Technical Rescue
- Firefighting Activities
- Public Education
- Community Relations
- Advanced scuba diving
- Teamwork and Collaboration
Timeline
Dispatch Supervisor/Customer Relations
Trident EMS
2023.05 - Current
EMT-Basic/Dispatcher
First 2 Aid
2021.09 - 2023.05
EMT-Basic
Safety Management Systems
2021.05 - 2021.07
Site Lead
Safety Management Systems
2020.08 - 2021.05
EMT-Basic
Bradley County EMS
2020.03 - 2020.07
Firefighter/EMT
Signal Mountain Fire Department
2018.04 - 2020.07
Firefighter
Bradley County Fire Rescue
2014.12 - 2018.04
Certificate - Firefighting Minimum Standards
Valencia College
Certificate - Advanced EMT
Cleveland State Community College
High School Diploma -
Walker Valley High School
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