Chrishana Gates
Auburn,WA
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills honed at Horizon Air. Proven ability to manage in-flight emergencies and enhance passenger satisfaction through effective communication and teamwork. Committed to safety procedures and fostering a positive environment, ensuring comfort and well-being for all clients.
Overview
2026
2026
years of professional experience
Work History
Horizon Air Flight Attendant
Horizon Air
SeaTac, WA
02.1999 - Current
- Delivered exceptional customer service, ensuring passenger comfort and safety during flights.
- Conducted pre-flight safety checks, verifying equipment functionality and compliance with regulations.
- Managed in-flight emergencies, applying first aid protocols and maintaining calm under pressure.
- Collaborated with crew members to enhance operational efficiency and streamline boarding procedures.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Foster Care Provider
State Of Washington
Auburn, WA
2000 - 2009
- Provided emotional support to children in foster care, fostering a nurturing environment.
- Coordinated educational activities, enhancing learning opportunities for foster youth.
- Developed individualized care plans, addressing unique needs of each child.
- Collaborated with social workers and agencies to ensure compliance with regulations.
Respite Care Provider
State Of Washington
Auburn, WA
1995 - 2007
- Delivered compassionate care and support to individuals with diverse needs.
- Developed individualized care plans fostering client independence and well-being.
- Trained and mentored junior staff in best practices for respite care delivery.
- Collaborated with healthcare teams to ensure comprehensive service coordination.
Treatment Aide
Blended Funding
1998 - 2005
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored client progress and communicated observations to multidisciplinary teams for tailored care planning.
- Implemented therapeutic interventions under supervision, contributing to positive client outcomes and satisfaction.
- Developed and maintained supportive relationships with clients, fostering trust and open communication.
Cashier
Walmart
Auburn, WA
1997 - 1998
- Processed customer transactions efficiently and accurately at point of sale.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and recommendations.
- Managed cash register operations, ensuring proper cash handling procedures were followed.
Marketing Supervisor
True Green Chem Lawn
Kent, WA
1995 - 1997
- Developed and executed marketing strategies to enhance brand visibility and customer engagement.
- Managed team of marketing professionals, providing mentorship and fostering skill development.
- Analyzed market trends to identify growth opportunities and inform strategic decisions.
- Oversaw talent acquisition, performance evaluations and disciplinary actions, including terminations as necessary.
Education
Travel Industry
International Air Academy
Vancouver, WA01-1999
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
- Hospitality service expertise
- Food and beverage service
- Professional appearance
- Safety procedures
- Public speaking
- Emergency procedures
- Leadership qualities
- Passenger assistance
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Full Professional
Timeline
Horizon Air Flight Attendant
Horizon Air
02.1999 - Current
Foster Care Provider
State Of Washington
2000 - 2009
Respite Care Provider
State Of Washington
1995 - 2007
Treatment Aide
Blended Funding
1998 - 2005
Cashier
Walmart
1997 - 1998
Marketing Supervisor
True Green Chem Lawn
1995 - 1997
Travel Industry
International Air Academy