Chrishanna Winters
Huntsville,AL
Summary
Experienced pharmacy team member skilled in supporting pharmacists with prescription preparation and customer service. Safety-conscious and highly organized, with a proven track record of collaborating effectively with insurance providers, prescribers, and patients to resolve issues. Skilled in building strong relationships and efficiently managing multiple tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Huntsville Hospital
04.2024 - Current
- Entered and processed patients' prescriptions into internal system.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician
CVS Health
01.2022 - Current
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Resolved third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Inventory Specialist
CVS Health
07.2023 - 04.2024
- Tracking inventory maintenance
- Controlling flows of equipment and supplies
- Reporting to management and advising on process improvements
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
Cashier/Customer Service
The Home Depot
05.2022 - 11.2022
- Provides a positive customer experience with fair, friendly, and courteous service.
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
- Resolves customer issues and answers questions.
- Bags purchases if needed.
Produce Clerk
Kroger
09.2021 - 03.2022
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Kept tidy and organized area to comply with cleanliness standards.
- Sorted and packaged produce items to prepare for shipments.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected produce to update and adjust pricing information.
Cashier/Sales Associate
AutoZone
02.2021 - 09.2021
- Providing exceptional customer service
- Assisting customers in finding the right products
- Managing inventory, store cleanliness, processing transactions, and promoting sales
Assembly Line Worker
Technicolor
11.2020 - 05.2021
- Performing quality checks on products before they are sent to the next stage of production
- Keeping the assembly line clean and organized
- Performing assembly line tasks as directed by the supervisor
- Operating and maintaining machinery and tools on the assembly line
- Working collaboratively with other members of the assembly line team
Cashier/Sales Associate
Windmill Beverages
07.2020 - 11.2020
- Run register & cash handling
- Customer Service
- Answering phones
- Stocking
- Opening and closing store
- Maintaining cleanliness
Telemetry Technician
Brookwood Baptist Medical Center
04.2019 - 06.2020
- Monitor and document heart rates and rhythms of patients.
- Keep nurses informed of their patients heart activity.
- Documenting
- Attentive listening skills
Self Checkout Host/Cashier
Walmart
10.2018 - 06.2019
- Provide great customer service and assistance to customer.
- Able to handle large amount of money.
- Assisted customers with self-checkout machine operations.
- Described products and services in detail to answer customer questions.
- Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Auditor
RGIS Inventory Specialists
07.2017 - 08.2017
- Counted all physical inventory and generated department audit reports.
- Efficiently stocked room and departments within store.
- Followed established auditing processes to meet internal and regulatory requirements.
Cashier
Food Giant
10.2015 - 08.2016
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Performed cash, card, and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Under grad - Estheics
J F Drake State Community and Technical College
Huntsville, AL05.2023
Pre-Nursing - undefined
Concordia College
Selma, AL09.2017
High School Diploma -
Huffman High School
Birmingham, AL05-2016
Skills
- Customer service
- Enterprise software Knowledge
- RX Connect software knowledge
- Produce Experience
- Experience in pharmacy operations
- Warehouse operations proficiency
- Cash management
- Efficient data entry
- Manual handling expertise
- Product packaging
- Basic computer skills
- Customer-focused retail sales
- Prescription filling
- Supply restocking
- FDA and HIPAA compliance
- Answering customer questions
- Resolving customer issues
- Ordering and stocking medications
- Processing payments
- Proper labeling
- Manual and automated medication dispensing
Certification
- Pharmacy Technician License, Present
- CPR Certification, Present
- Immunization certified, 06/01/23 to Present
- CPhT - Certified Pharmacy Technician
Personal Information
Authorized To Work: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Timeline
Pharmacy Technician
Huntsville Hospital
04.2024 - Current
Inventory Specialist
CVS Health
07.2023 - 04.2024
Cashier/Customer Service
The Home Depot
05.2022 - 11.2022
Pharmacy Technician
CVS Health
01.2022 - Current
Produce Clerk
Kroger
09.2021 - 03.2022
Cashier/Sales Associate
AutoZone
02.2021 - 09.2021
Assembly Line Worker
Technicolor
11.2020 - 05.2021
Cashier/Sales Associate
Windmill Beverages
07.2020 - 11.2020
Telemetry Technician
Brookwood Baptist Medical Center
04.2019 - 06.2020
Self Checkout Host/Cashier
Walmart
10.2018 - 06.2019
Auditor
RGIS Inventory Specialists
07.2017 - 08.2017
Cashier
Food Giant
10.2015 - 08.2016
Pre-Nursing - undefined
Concordia College
Under grad - Estheics
J F Drake State Community and Technical College
High School Diploma -
Huffman High School
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