Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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CHRISSINA FOWLER

Austin

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Foundever
10.2023 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Team Member

Whataburger
06.2022 - 03.2023
  • Sweep, wipe down tables and counters, mop if needed, restock condiments, napkins, etc
  • Worked different stations to provide optimal coverage and meet production goals.
  • Take care of curbside and online orders
  • Make sure everything is restocked for the next shift.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.

Restaurant Busser

Cafe Java
09.2021 - 02.2022
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Lifeguard / Ride Attendant

Kalahari Resorts and Convention
06.2021 - 08.2021
  • Collecting and stacking all the floats from the lazy river and attractions
  • Making sure all the tables were cleaned off, wiped down, and all the chairs pushed in
  • Picking up towels, food, and trash throughout the entire park
  • Sweeping the entire park and doing a walk through as a team.

Education

High school diploma -

Cedar Ridge High School
Round Rock, TX
05.2023

Skills

  • Reliable
  • Compassionate
  • Studious
  • Organized
  • Hard Working
  • Written and verbal Communication
  • Works well with others
  • Call center experience
  • Conflict Resolution
  • Money handling abilities
  • Project management abilities

Personal Information

Title: EXPERIENCED CANDIDATE

Timeline

Customer Service Representative

Foundever
10.2023 - 06.2024

Team Member

Whataburger
06.2022 - 03.2023

Restaurant Busser

Cafe Java
09.2021 - 02.2022

Lifeguard / Ride Attendant

Kalahari Resorts and Convention
06.2021 - 08.2021

High school diploma -

Cedar Ridge High School

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CHRISSINA FOWLER