Christina Castaneda
Gallup,NM
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shift Manager
Pizza 9
Gallup, NM
03.2026 - Current
- Customer Service Excellence, Addressing customer inquiries and resolving issues to enhance overall guest experience.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Handling cash reconciliations and deposits.
Deputy Clerk Treasurer
McKinley County
Gallup, NM
08.2025 - 10.2025
- Maintained organized records of transactions, ensuring compliance during internal audits and reviews.
- Calculated and collected delinquent taxes while handling property tax payments
- Processed cash,check, and credit card payments for municipal services and balanced daily cash drawers.
Cannabis Concierge
Cake Dispensary
Gallup, NM
03.2024 - 06.2025
- Executed quality control checks on cannabis product shipments to guarantee standards.
- Research new industry trends to keep updated knowledge on state cannabis laws.
- Maintained cleanliness of retail environment by dusting shelves, sweeping floors and emptying trashes.
- Processed payments efficiently as cashier, issuing receipts and counting back change.
Cannabis Concierge
Ultra Health Dispensary
Gallup, NM
03.2021 - 02.2024
- Processed payments, issued receipts, and counted back change as cashier.
- Maintained organized inventory of cannabis products on display.
- Engaged customers in conversation to create a welcoming atmosphere and provide assistance.
Waitress Supervisor
Sandra's Place
Gallup, NM
06.2011 - 04.2020
- Monitored employee performance to identify improvement areas and deliver constructive feedback.
- Executed opening and closing duties, including dining area setup and kitchen equipment cleaning.
- Ensured accuracy of transactions by monitoring cash register operations during shifts.
- Maintained cleanliness and organization of food and beverage products to uphold quality standards.
Education
High School Diploma -
Gallup High School
Gallup, NM05.2012
Skills
- Product knowledge
- Quality control
- Inventory management
- Cash handling
- Customer service
- Sales techniques
- Effective communication
- Time management
Certification
- HIPPA
- ServSafe
Timeline
Shift Manager
Pizza 9
03.2026 - Current
Deputy Clerk Treasurer
McKinley County
08.2025 - 10.2025
Cannabis Concierge
Cake Dispensary
03.2024 - 06.2025
Cannabis Concierge
Ultra Health Dispensary
03.2021 - 02.2024
Waitress Supervisor
Sandra's Place
06.2011 - 04.2020
High School Diploma -
Gallup High School