Chrissy Truberg
Elmwood Park,NJ
Summary
Dynamic Director of Administration and Marketing with expertise in organizational leadership and process improvement. Proven track record in enhancing team collaboration and driving staff development initiatives to boost productivity and morale.
Overview
12
12
years of professional experience
Work History
Director of Administration and Marketing
Creative Design Construction
Northvale, NJ
08.2020 - Current
- Led administrative operations to enhance workflow efficiency across departments.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supported timely and accurate administrative task completion.
- Streamlined administrative processes by implementing new software and organizational systems.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Developed top talent and coordinated background checks and on-boarding and exit processes.
- Streamlined communication processes between teams, improving collaboration and project outcomes.
- Oversaw budget management, ensuring accurate forecasting and adherence to financial guidelines.
- Coordinated training programs for staff development, fostering a culture of continuous improvement.
- Completed bi-weekly payroll for 20 employees.
Owner
Fun Bus - Fitness Fun On Wheels
Bergen County
09.2013 - 04.2020
- Developed business strategies to improve product offerings and customer engagement.
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Managed financial operations, including budgeting, forecasting, and expense tracking.
- Implemented marketing initiatives to increase brand awareness and drive sales growth.
- Trained and mentored staff on best practices in customer service and operational efficiency.
- Established partnerships with local vendors to enhance supply chain management.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed logistics and scheduling for mobile fitness sessions across multiple locations.
Skills
- Organizational leadership
- Relationship building
- Customer relations
- Office management
- Staff development
- Policy implementation
- Calendar management
- Process improvement
Accomplishments
Became an owner of a franchise in 2013 with one bus, owning 1/3 of Bergen County as a territory and 0 staff members. In 2020, during Covid, when I chose to sell my company, I proudly owned all of Bergen, Essex, Morris and Passaic Counties with 6 busses and 20 staff members!
Timeline
Director of Administration and Marketing
Creative Design Construction
08.2020 - Current
Owner
Fun Bus - Fitness Fun On Wheels
09.2013 - 04.2020