Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline
Generic

Christa Favro

Lanoka Harbor

Summary

Dynamic and results-driven Retail Industry Professional with over 10 years of progressive experience in high-impact roles, demonstrating a proven track record of driving sales and enhancing customer satisfaction. Expertise in managing diverse teams, optimizing operational efficiency, and implementing innovative strategies that elevate brand presence and profitability. Recognized for exceptional leadership skills and the ability to thrive in fast-paced environments while consistently exceeding performance targets. Committed to fostering a positive team culture and delivering outstanding results through strategic planning and execution.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Delivery Driver

Spark
06.2023 - Current
  • Operated delivery vehicle while adhering to safety regulations and company policies.
  • Delivered packages efficiently, ensuring timely arrivals and customer satisfaction.
  • Communicated with customers regarding delivery status and resolved issues promptly.
  • Monitored vehicle maintenance needs, reporting issues to ensure optimal performance.
  • Delivered packages to customer doorsteps and business offices.

Health and Fitness Specialist

Fav Fit LLC (DBA Energy Awakening)
01.2019 - Current
  • Motivated to excel in fitness sales and have a passion to develop professional relationships individually and within the local community while helping to transform lives by instructing fitness classes, teaching proper nutrition and giving guidance to change unhealthy life style habits by incorporating holistic approaches such as Reiki healing technique's and services.
  • Educated clients on holistic health practices and self-care techniques for ongoing wellness.
  • Instruct and facilitate classes and workshops
  • Provided comprehensive Reiki sessions, focusing on emotional and physical healing for optimal results.
  • Fostered a tranquil environment for clients, ensuring comfort and relaxation during sessions.
  • Expanded clientele through successful marketing strategies and word-of-mouth referrals.
  • Provide members with support; in person, email, phone and online
  • Health and fitness instruction
  • Background in Aerobics/Reiki/Boxing/Dancing/Public speaking

Delivery Driver

Amazon
11.2021 - 2023
  • Company Overview: Everon Logistics - Township of Monroe, NJ
  • Pickup or deliver packages to homes, retail locations, and other delivery destinations while adhering strictly to delivery driving routes and time schedules for the Amazon company. Recognized as Driver Of The Month for the month of March 2022 by Amazon.

Personal Trainer/Group Fitness Instructor

The MAX Challenge
01.2017 - 01.2019
  • Company Overview: Lanoka Harbor, NJ
  • Inspire and lead fitness classes of 15-60 people, organized entertainer who can put on a show and execute an amazing workout plan, deliver 5-STAR service to loyal members
  • Kickboxing and fitness instruction
  • Background in Aerobics/Cross fit/Martial Arts/Boxing/Dancing/Acting/Public speaking
  • Experience in fitness membership sales
  • Proven successful leadership skills.
  • Coaching/Motivation ability
  • Interact with members on social media
  • Assist in creating social media content

Marketing Coordinator

Murray Grove Retreat & Renewal Center
01.2017 - 01.2018
  • Company Overview: Lanoka Harbor, NJ
  • Design and develop marketing materials. Develop relationships and connections with outside vendors and suppliers. Monitor production of marketing materials. Oversee distribution of marketing materials. Coordinate and participate in marketing events. Execute direct marketing campaigns prepare online marketing campaigns develop and implement strategies for social media platforms update company website and social media tools. Conduct market research. Collect and analyze sales data to prepare marketing reports.

Assistant Store Manager

Starbucks
01.2013 - 01.2014
  • Company Overview: Haddonfield, NJ
  • Contributes to Starbucks success by assisting the store manager in executing store operations
  • Assists and supervises a team of store partners to create and maintain the Starbucks experience for our customers and partners
  • Reviews store environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching and direction to the shift team to achieve operational goals
  • Communicates clearly, concisely and accurately in order to ensure effective store operations
  • Models and supervises a customer comes first attitude
  • Maintains consistent attendance and punctuality

Professional Teller

Bank of America
01.2007 - 2013
  • Company Overview: Various Locations, NJ
  • Responsible for accurately conducting a high volume of transactions while creating positive relationships with customers and exceeding sales goals
  • Custodian of ATMs including responsibility for maintaining cash supply, balancing monthly reports and servicing ATM as needed
  • Promoted bank products and services to enhance customer financial well-being and satisfaction.
  • Recognized for leadership, sales and customer service skills through promotion to Teller Operations Specialist after eight months in teller position

Teller Operations Specialist

Bank of America
01.2008 - 01.2013
  • Company Overview: Various Locations, NJ
  • Operated as first level supervisor in banking center
  • Assist Law Enforcement, Legal & Fraud departments with evidence and documents pertaining to investigations within the banking center
  • Demonstrated ability to foster an outstanding customer experience and building long-term relationships with customers
  • Handled all aspects of cash management, including overseeing supply and movement of cash in branch, creating reports on monetary activities and monitoring teller cash drawers
  • Rigorous knowledge of branch operations & activities
  • Proactively trained in identifying fraud and associate theft
  • Computer proficient in Microsoft Office Tools
  • Built rapport with associates and created action plans based off of associates goals, performance needs and commitments.

General Manager

Johnny B's Place
01.2000 - 01.2007
  • Company Overview: Philadelphia, PA
  • Managed all daily functions of restaurant, including staffing, cooking, training, exceptional customer service, cash flow and bookkeeping
  • Organized and supervised catering events and deliveries

Advanced Imaging Specialist

University of Pennsylvania
01.2005 - 01.2006
  • Company Overview: Philadelphia, PA
  • Responsible for administrative functions of clinical research office including data entry, organization of patient files, management and retention schedules
  • Maintained database of video files of ultrasound images
  • Created and managed database to monitor progress of experimental breast cancer treatment

Personal Trainer and Fitness Instructor

LA Fitness
05.2004 - 05.2005
  • Company Overview: Bensalem, PA
  • Helping clients achieve fitness goals by developing a fitness program to meet the specific needs of the client and for ensuring that equipment is used appropriately and for the desired purpose.

Education

Theory & Practice of Personal Training

National Personal Training Institute
Philadelphia, PA
04-2004

High school diploma or GED -

Kensington Business Academy
Philadelphia, PA

Skills

  • Customer service & assistance
  • Cash handling
  • Strong communication and interpersonal skills
  • Compliance awareness
  • Marketing & sales
  • Inventory control
  • Multitasking
  • Relationship building
  • Time management efficiency
  • Reliability and punctuality
  • Teamwork and collaboration
  • Critical thinking
  • Active listening

Certification

  • Food Safety Manager 2019
  • Personal Trainer April 2004 to Present Certification number A000198
  • CPR Certification
  • First Aid Certification

Section name

  • Skilled at educating customers on products and recommending best options that meet their short-term and long-term needs. Team player with polished communication skills: verbal, written, interpersonal, and rapport building.
  • Customer Service Relations
  • Team Building
  • Organization & Prioritization
  • Leadership & Motivation
  • Problem Solving
  • Regulatory Compliance
  • Cash Handling
  • Strategic Planning & Execution
  • Staff Training & Development
  • Communication
  • Authorized to work in the US for any employer

Timeline

Delivery Driver

Spark
06.2023 - Current

Delivery Driver

Amazon
11.2021 - 2023

Health and Fitness Specialist

Fav Fit LLC (DBA Energy Awakening)
01.2019 - Current

Personal Trainer/Group Fitness Instructor

The MAX Challenge
01.2017 - 01.2019

Marketing Coordinator

Murray Grove Retreat & Renewal Center
01.2017 - 01.2018

Assistant Store Manager

Starbucks
01.2013 - 01.2014

Teller Operations Specialist

Bank of America
01.2008 - 01.2013

Professional Teller

Bank of America
01.2007 - 2013

Advanced Imaging Specialist

University of Pennsylvania
01.2005 - 01.2006

Personal Trainer and Fitness Instructor

LA Fitness
05.2004 - 05.2005

General Manager

Johnny B's Place
01.2000 - 01.2007

Theory & Practice of Personal Training

National Personal Training Institute

High school diploma or GED -

Kensington Business Academy