Dynamic Dispatch Operations Manager with proven expertise in logistics management and scheduling coordination. Committed to enhancing workflow efficiency and streamlining order fulfillment processes to drive timely deliveries.
Work History
Dispatch Operations Manager
NAPA Auto Parts - Genuine Parts
Summerville, SC
04.2024 - Current
Oversaw daily dispatch operations to ensure timely delivery of auto parts to customers.
Implemented process improvements that enhanced workflow efficiency within the dispatch team.
Coordinated with suppliers and internal teams to streamline order fulfillment processes.
Coordinated with suppliers and internal teams to streamline order fulfillment processsssses
Managed the schedule and assigned dispatch tablets to emploeeys every week
Restaurant Front of House Manager
The Clam Bar
North Syracuse, NY
07.2012 - 03.2024
Managed daily front-of-house operations, ensuring seamless service delivery and guest satisfaction.
Trained and mentored staff on customer service standards and restaurant policies.
Implemented efficient reservation systems to optimize seating and reduce wait times.
Oversaw inventory management, including ordering supplies and minimizing waste.
Owned daily schedule management and adjusted for no-show/call-ins to ensure continuous customer service.
Certified Nursing Aide
Birchwood Nuring Home
Liverpool, NY
08.2001 - 07.2007
Assisted patients with bathroom needs, ensuring comfort and dignity
Cleaned and bathe patients or residents
Maintain patients’ hygiene and change bedding
Served meals and provided assistance to ensure proper nutrition intake
Serve meals and help patients eat their food
Communicated patient health concerns to Registered Nurse or Doctor for timely intervention
Trained new staff on best practices in patient care and safety protocols.