Christa Small
AL
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
10
10
years of professional experience
Work History
Sales Representative
Wyndham Vacation Ownership
Panama City, FL
03.2024 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative
Smile Direct Club
Atlanta Georgia
07.2017 - 04.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
Front Desk Receptionist
Massage Envy Spa
Atlanta Georgia
04.2014 - 06.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Dental Assisting
Fortis College
Montgomery Alabama 10.2016
Skills
- Product Management and Pricing
- Prospecting Skills
- Consulting with Customers
- Customer Seating
- Onsite Product Demonstrations
- Wireless Telecommunications
Timeline
Sales Representative
Wyndham Vacation Ownership
03.2024 - 08.2024
Sales Representative
Smile Direct Club
07.2017 - 04.2022
Front Desk Receptionist
Massage Envy Spa
04.2014 - 06.2016
Dental Assisting
Fortis College