Christabel Herron
Nashville,TN
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive with 14 years of experience in the hospitality industry. Background includes table service, bartending, and management in fast-paced settings.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
Uncle Julio's Restaurant
12.2023 - 03.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Managed staff schedules and maintained adequate coverage for all shifts.
Restaurant Manager/Server
West On Centre
08.2015 - 08.2023
- Started as a server in 2015, and worked my way up to full time manager by 2021
- From 2017 to 2021 I was both a server and part time manager
- Managed and motivated employees to be productive and engaged in work.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Maintained professional, organized, and safe environment for employees and patrons.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cross-trained existing employees to maximize team agility and performance.
Server/Bartender
Tupelo Honey Cafe
10.2013 - 07.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Shift Leader
The Blue Plate
08.2010 - 08.2013
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
Bachelor of Arts - English
Hellenic College
Brookline, MA05.2018
Skills
- Schedule Preparation
- Hiring and Training
- Shift Management
- POS Terminal Operation
- Guest Relations
- Reconciling Cash Drawers
- Employee Training
- Full Service Restaurant Background
- Delegating Assignments and Tasks
Timeline
Restaurant Manager
Uncle Julio's Restaurant
12.2023 - 03.2025
Restaurant Manager/Server
West On Centre
08.2015 - 08.2023
Server/Bartender
Tupelo Honey Cafe
10.2013 - 07.2015
Shift Leader
The Blue Plate
08.2010 - 08.2013
Bachelor of Arts - English
Hellenic College
Similar Profiles
John MataloneJohn Matalone
Waiter at Uncle Julio's RestaurantWaiter at Uncle Julio's Restaurant
Tyson CronmillerTyson Cronmiller
Manager at Uncle Julio's RestaurantManager at Uncle Julio's Restaurant
Andres GutierrezAndres Gutierrez
Executive Kitchen Manager at Uncle Julio's RestaurantExecutive Kitchen Manager at Uncle Julio's Restaurant