Christal Bennett
Specialize in building strong customer relationships.. Management.. Sales & Technology Expert
Elkins,WV
Summary
Seasoned Outside Sales Representative with over 20 years experience. Bringing strong knowledge, supporting business development, and growth initiatives.
Leveraging outstanding communication strengths to cultivate and retain long-term relationships.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
I Lead The Pack
Overview
15
15
years of professional experience
Work History
Account Executive
Riverside Payments
09.2025 - Current
- Build relationships with business owners and community to promote long term business growth.
- Promote conversion of casual shoppers into customers through product knowledge and product solutions to meet business demands.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Store Manager
Optimum
03.2024 - 03.2025
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Retail Store Manager
AT&T Prime Communications
Elkins, WV
12.2020 - 02.2024
- Engaged customers through open-ended questioning to accurately assess needs and recommend optimal solutions
- Fostered a customer-focused shopping environment, enhancing loyalty and retention
- Utilized advanced problem-solving and interpersonal skills to effectively resolve complex issues
- Progressed from Sales Consultant to Assistant Store Manager, ultimately achieving promotion to Store Manager
- Managed one of the company’s largest flagship locations, driving operational and sales success
Retail Sales Consultant
AT&T Mobility
Elkins, WV
07.2010 - 12.2020
- Conducted thorough assessments to match products with customer needs
- Provided clear, policy-aligned responses to customer inquiries and efficiently managed merchandise returns, exchanges, and store credits
Education
Online Freight Broker Training
10.2024
Agent License - Property & Casualty, Life & Health
Insurance Schools Inc
Charleston, WV01.2006
High School Diploma -
Elkins High School
Elkins, WV06.1998
Skills
- Leadership
- Teamwork
- Interpersonal and written communication
- Sales expertise
- Product demonstrations
- Handling customer complaints
- Upselling strategies
- Hiring and training reps
- Creating work schedules
- Monthly performance reviews
- Manager calls
- Rally calls
- In charge of large amounts of money and merchandise
- Coaching skills
- Work quickly and efficiently in high stress situations
- Negotiation skills
- Multitasking
- Energetic personality
- Friendly, positive attitude
- Product and service knowledge
- Process improvement strategies
- Highly motivated
Timeline
Account Executive
Riverside Payments
09.2025 - Current
Store Manager
Optimum
03.2024 - 03.2025
Retail Store Manager
AT&T Prime Communications
12.2020 - 02.2024
Retail Sales Consultant
AT&T Mobility
07.2010 - 12.2020
Online Freight Broker Training
Agent License - Property & Casualty, Life & Health
Insurance Schools Inc
High School Diploma -
Elkins High School